Eyemart ExpressReviews of eyemartexpress.com

Price and delivery time

Unfortunately, my visit left a lot to be desired. When I checked in, I was given the usual paperwork to fill out, but never got to finish. I was told the main doctor I saw was immune compromised, and thankfully, I was wearing a mask, and the young woman said he'd be wearing a mask as she took my temperature. He never wore a mask. He also cut me off a few times while I was speaking and had a very dominant tone that didn't sit well with me. He called me 'kid' and 'kiddo'. I'm a 34 year-old woman. We do not have that type of relationship. It made me feel revulsion. I then had to pay $60 for a contract lense fitting, but all I had was an eye exam, and I was not getting contacts that day, as they didn't have them on hand. Then, I went to pick out my glasses, which were supposed to be covered by my insurance fully, but they added on a $10 charge out of nowhere, claiming it was because of the lenses. It took an extra hour just to get the glasses. I would not recommend this place. It's a mess.

I've been buying glasses at this joint for 20-25 years, so I'm not a new customer. Last week I paid for the last pair of glasses I will ever buy with this shady company. I'm a simple dorky guy, so I always buy the weezer looking glasses. Which also so happens to generally be the cheapest frames. The person who was helping me last week kept saying over and over two things. "It's buy one get one free", and "It's cheaper to buy 2 pair than just one"...... She said this to me at least 5 times. So why was 1 pair of glasses (remember buy 1 get one free) more than $750.00 ? The last time I bought glasses it was less then 400. OOOOOOOH, do some online reading and then closely inspecting the receipt. ONLY THE FRAMES are buy one get one. Good God, what a load of BS. Highway robbery. Yall should be ashamed of yourselves doing that to people in this economy. Oh that's right, Eyemart was bought out private equity VSP Vision in Jan. of 2025. In response to Eyemart's response: Sure, I'll continue the conversation with you. AFTER you refund HALF of my money. Otherwise, stick it where the sun don't shine.

Slow on receiving glasses

I never bought eyeglasses online before and I didn't know what I was doing. I called the Augusta, Maine location frantically asking all sorts of questions and, in the process, got some solid answers . . .with plenty of encouragement. The sale was a fantastic opportunity, great prices that I couldn't pass up. Thank you Eyemart Express!

Wonderful people

Good filters to make my selection. “Use prescription on file” was very helpful in not having to enter the prescription. The sale was great! Easy checkout!

I was able to buy the glasses I wanted and not have anyone else in my way.