Braden A.
Easy to use.
Easy to use.
Response from Eyemart ExpressApr 10, 2025
Thank you! ☺️ We always love hearing from happy customers.

Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Braden A.
Easy to use.
Response from Eyemart ExpressApr 10, 2025
Thank you! ☺️ We always love hearing from happy customers.
John G.
Awful! Please avoid. Ordered glasses with a promise date 14 days out. It’s now been 22 days and no glasses in sight or a call why. I called the store and talked to Josh who said there was a mistake and they should have called. Told me I should get a refund and start over elsewhere. I’VE BEEN WAITING THREE WEEKS!! Got attitude when asking what he would do if he was waiting for glasses for a trip and they never came. His response was he would take one of his six other pairs. Called corporate and their response was “I’ll send a notice to the district manager and he’ll get ahold of you when he can” Best of all the manager said he would refund me over the phone so I didn’t have to come in…..I paid cash so I am interested in seeing how he was going to do that. Buyer beware!!
Response from Eyemart ExpressApr 9, 2025
We want every customer to have a great experience in our store. Thank you for letting us know we’ve still got work to do! Please reach out to our customer care line at 1-888-372-2763 so that we can make this right.
Sandra C.
This is my second pair of glasses ordered online. I love the virtual try on! Easy to order and quick to ship. The quality is great!
Response from Eyemart ExpressApr 7, 2025
We're thrilled to hear you had a positive experience ordering your second pair of glasses with us! We're glad you found the virtual try-on feature helpful and appreciate your feedback on the ease of ordering and quick shipping. If there’s anything else we can do for you, please feel free to reach out!
Margie M.
My glasses are nice but I can only see close up I can not see at a distance. My new prescription is for near and far. I don’t know what went wrong.
Response from Eyemart ExpressApr 7, 2025
We’re so sorry about your less-than-stellar experience! Please email our customer service department at [email protected] or get in touch with us at 1-888-372-2763 and we’ll help however we can.
Cary R.
I first went in to my local branch, and looked at the glasses available. The staff was very friendly, and attentive. Sadly I was short on available funds so I went online and ordered them, where payment options were a bit more expanded. Site navigation was great, the information regarding dimensions was clear, and complete. Overall a great experience.
Response from Eyemart ExpressApr 7, 2025
Thank you so much for taking the time to rate your local store and our online experience. We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
Paul V.
I’ve been using Eyemart express for the last five years with all really good results in new glasses, and getting my glasses today when I open them up, they look like sunglasses and not photo gray which I thought I ordered and the frames were supposed to be clear and they’re a translucent gold
Response from Eyemart ExpressApr 4, 2025
Thank you so much for taking the time to rate your experience, Paul! We appreciate your continued loyalty and we're thrilled to hear that you've had consistently great experiences with us over the past five years!
Donna T.
Although my glasses took longer than promised, I absolutely love them.
Response from Eyemart ExpressApr 4, 2025
We're sorry to hear your glasses haven’t arrived yet. Please call our customer care line at 1-888-372-2763 — we'd love the opportunity to make amends.
customer
Great experience from start to finish
Response from Eyemart ExpressApr 4, 2025
We're so happy to hear you had a great experience. We really appreciate you sharing your thoughts, and we hope to see you again soon.