EyekeeperReviews of eyekeeper.com

Love your product and even more importantly your fast, prompt, customer service ! I will keep ordering when necessary ! Thanks again !

Order never arrived even though they state that order has been delivered Unable to talk to anyone They give a link to an app called shop which next to useless Will strongly recommend not ordering from this company No after sales service

I really should learn to check companies like this properly. Had I known the glasses were coming on a slow boat from China I wouldn't have ordered them. They're Frustratingly clever in hiding that fact. I think it should be made plainly obvious. I ordered nearly a week ago and my order hasn't even made it to the UK yet according to the tracking.

I can not say enough about this company and their fine customer service…I had a slight problem with two pair of my glasses; the temple was too loose and I had to constantly readjust my glasses. After notifying the company of this issue, they immediately resent me replacements for my two pair that feel wonderful and fit perfectly. I would not hesitate ordering from this company; in fact, I am about to again. The selection of glasses is the best of all on line. They are interesting shapes and colors and are far from being boring. Thank you again for your response and with such speedy delivery. I can’t wait to place my next order. Thank you, sincerely Mario Bucacci Pezzullo

Ottima esperienza con una società decisamente orientata alla soddisfazione del cliente. Mi hanno risolto un piccolo problema dimostrando una pro attività fuori dal comune.

Excellent customer satisfaction focus. Sometimes things don't go as planned, but the team at Eyekeeper proactively follows up. My shipment was delayed, and since I'm used to long delivery times when waiting for stuff produced outside of Europe, I didn't pay much attention. The team at Eyekeeper thought otherwise and sent me an e-mail to excuse the apparently lost package, asking me if I wanted a refund or a resend. I went for the latter. Turns out I get both shipments in the end... I offered to return the second set of sunglasses, but Eyekeeper offered me to keep them.

Very good customer service very impressed my glasses are lovely I’m very happy

I had purchased some glasses and unfortunately they were damaged in transit. But they were replaced without any hesitation so thank you very much for that. As for the glasses they are well made, look nice and I would recommend them to anyone. Excellent customer service.