Eyeglasses.comReviews of eyeglasses.com

Glasses came just as I expected. Thanks

I ordered a pair of frames and custom lenses. The process was simple, as long as you have your prescription ready. The pair of glasses arrived quickly (three weeks, I ordered glass lenses). I would recommend this service. It is certainly cheaper than going to the eye doctor for glasses. The only issue I have with my glasses is glare from any light, which I didn't realize was a thing before. The pair seem sturdy and fit well.

Great product at great prices. I didn’t think however they were a little slow in getting my order shipped. I ordered “in-stock” frames only, no lenses. It still took almost a week until the frames actually shipped.

Good experience overall, and the website was informative and easy to use. The shipping times were unclear, however. Even though I requested expedited shipping, it took nearly a week to receive my frames, and inquiries to customer support by phone and email seeking a delivery date went unanswered. All good in the end, but wish I'd not had that uncertainty.

So far, great! I'm a new customer, living with my eyeglasses just a short while but I'm already considering purchase no 2. Website easy to use and I enjoyed the process. Strongly recommend eyeglasses.com to friends and family.

Your eyeglass frames are great. Unfortunately the style did not fit my face. But your return policy is very confusing and not really as stated. I returned my first two pairs and wanted to order two additional pairs. When I went in to do my return it told me there would be no charge if I was doing exchanges but it didn't allow me to do an exchange so I had to pay postage for returning the first two pairs. There were numerous return addresses if I didn't use your label and it was extremely difficult to figure out the correct way to do a return. I ended up paying to use your label and it has been received but I suggest you change the language of your return policy because it was not a free return and you consolidate the addresses where it should be sent whether I'm using your label or my own. If there's no charge for exchanges then you need to make it able to accept the eyeglass frames that I want to order and exchange.

I took the frames to my optometrist to be fitted & have prescription lens’ installed. Upon opening the right (as you wear them) temple (sidearm) a slight click was heard & the piece broke off of the spring loaded piece. I was watching & all my optometrist did was lift the side arm he DID NOT pull hard or force anything. This past Monday I called both the 800# & the 203#, left two full messages & a return phone # & have received nothing in return & it has been well over 2 days now.

Delivery was fast, despite covid19. Glasses frame was slightly bent, but I corrected.Would be better if sent in a hard case. This is important. Peter