Eyeglasses.com Reviews | Read Customer Reviews of eyeglasses.com

Eyeglasses.comReviews of eyeglasses.com

4.03,704 reviews
Vision & Hearing
191 Main Street, Westport, Connecticut

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Eyeglasses.com

About Eyeglasses.com

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.

Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: eyeglasses.com
Category: Vision & Hearing
Location: Westport, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eyeglasses.com reviews

Showing 201 reviews with 3 stars · Clear filters

Claude
Jul 21, 2020
With current Covid situation
With current Covid situation, the shipment of my order is still delayed after 2 weeks. Direct customer services contact was excellent though.
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Customer
Jul 20, 2020
Very little communication
Very little communication about my order, such as shipping date, expected arrival, etc. I emailed customer service but got no results. Frames just showed up one day.
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Steve
Jul 14, 2020
I ordered prescription goggles for use…
I ordered prescription goggles for use in a medical facility. They arrived in a timely manner but the transition lines were too high and had to be sent back for new lenses
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Brenda
Jul 6, 2020
All the information says free returns
All the information says free returns, however, we had to pay $7.95 per frame for shipping even though they were sent back in one box
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Kayleigh
Jun 15, 2020
Decent
Took a little bit to get things figured out but once that happened they shipped my glasses overnight which was great! The only complaint I have is that with the transition lenses, when they transition from dark to light it’s blurry for a few seconds and you can’t see really and then it’s fine. This is my first time having transition lenses so not sure if that is normal or not. It doesn’t get blurry when they go from regular to sunglasses. Only the opposite way. All in all I would have payed $778 at my eye doctor for my glasses without transition lenses. It would have been almost $900. Here I payed half of that and got transition lenses so I’m satisfied.
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Paul
Jun 1, 2020
More accurate status messages needed.
Although I am satisfied with the end product The glasses were in production status for several weeks while the website kept saying it would be 3-5 days. Same thing with the quality check it took longer that the website indicated. If there are delays I suggest the online status messages be made to be more accurate.
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Cynthia H.
May 28, 2020
Stephanie assured me that I will get a…
Stephanie assured me that I will get a call regarding my broken glasses. If they could be repaired or needed to be replaced. I didn't get a call back or response either way. I was willing to pay for the repair and order a second pair of glasses. They were just replaced without an explanation.
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mgm726
May 21, 2020
I love being able to use this online…But need speed...
I love being able to use this online system. But definitely not coming to me fast enough. I can't see without my glasses and expedited never really seems to be expedited enough. I love being able to use this online system.
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