Eyeglasses.comReviews of eyeglasses.com

I placed a phone order for a replacement temple.Ask if I could pay for overnight shipping, and was told I could. 3 days later my order was still "being processed"..When I got the temple it was several centimeters shorter than the other which makes it "tight" against my ear ..What kind of rating would you give such service ? I would appreciate an answer

It's been a week but no status change even though I paid for the 5 days delivery. I already wasted my time for waiting so just canceled the order.

They came with the wrong prescription in the left eye. They are stated on the website as being black and the picture was of black frames. They ended up coming with blue earpieces. I had to pay to send them back. No apology or anything. At least they refunded all my money except s&h.

My order was placed on 11 June. I have not received my spectacle frames, almost a month later. The tracking of the order is also pathetic, as are the couriers. I'm expecting a messenger with a cleft stick to appear over the horizon, sometime, but not sure when.

Glasses arrived broken, how do I go about returning them for refund?

I contacted them as they suggested, sent the information proving that they charged my credit card twice, but I did not receive any answer since then.

The replacement temple cables I ordered are far shorter and Han the original cables. I requested a specific length at the time of my order, the representative from eyeglasses.com said “they only come in one size.” I have since learned that’s not the case, and I am out $50 bucks for temple cables that are painful to me when I wear my glasses.

I contacted them more than 5 times...not even 1 response