norm K.
Good prices
Good prices, good quality, personal service.
Response from EyeglassdirectJul 28, 2026
Norm, Thank you for the kind words. Customer service

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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norm K.
Good prices, good quality, personal service.
Response from EyeglassdirectJul 28, 2026
Norm, Thank you for the kind words. Customer service
Funmi T.
Thank you! I’ve been a customer for over two decades.
Response from EyeglassdirectJul 28, 2026
Fummi, Thank you as always. Customer service.
David S.
I've been ordering from Eyeglassdirect for 15 years and it has always been prompt, easy, and (per my optometrist) accurate. I ordered two pairs this June and/but the package was completely mangled when I received the USPS delivery. I called Eyeglassdirect and customer service ("Randy") was great - readily promised to make me whole with two new pair within 15 - 20 days; I received my new glasses in 10 days. Very impressed with the customer service.
Response from EyeglassdirectJul 28, 2026
David, We always here to help. Customer service.
Linda R.
Details explained, fast and accurate service. This is my second pair and will continue to use your company. Very happy customer!
Response from EyeglassdirectJul 28, 2026
Linda, We appreciate the continued support. Customer service.
Michael
Great compy
Response from EyeglassdirectJul 28, 2026
Michael, We appreciate the great review. Customer service.
Blake F.
The associate who answered the phone was extremely knowledgeable, helpful and professional. I was concerned about purchasing the correct size glasses for my son. He made a recommendation and assured me that the glasses would fit correctly. And I'm pleased to say that he was 100% correct. Thank you for having an amazing staff.
Response from EyeglassdirectJul 21, 2026
Blake, Thank you for the kind words. Customer service
Wolfgang Goy M.
precision workmanship, excellent service
Response from EyeglassdirectJul 21, 2026
We appreciate the great review. Customer service
DG
Over 15 years, great service and excellent glasses.
Response from EyeglassdirectJul 21, 2026
David, We appreciate the continued support. Customer service