EyeglassdirectReviews of eyeglassdirect.com

I purchased Varilux lenses including blue light filter on 7/29/26. I received them three weeks later. It did not have blue light filter. I called and returned the lenses. They told me the lenses have defect; they have sent them back to the manufacturers and are waiting for new ones. Three weeks now since I returned them and every time I call, they can't tell me when I will have them back. Today they were NY rude.

Can't get the website filter to work for me. I refuse to dig through all of a companies frames, it would take all day if I couldn't filter the search. I tried mobile site and the website on the laptop, neither worked for me. I wouldn't know how good they are since they stopped me in my tracks from looking with a subpar website.

either eyeglassdirect made a mistake with the lens prescription or perhaps i have made a mistake entering the information.... i got a new eye exam and a new prescription and ordered new glasses.

I’ve had them for weeks and I’m still trying to get used to them. Can’t see great distances. Something isn’t right either the prescription I have no idea.

Initially sent wrong frames which I had to return and wait for correct ones. Frames are cheaply made and difficult to line up correctly on the face. Nose pads tend to fall off and get lost. Some extras should be included. On the positive side, the lenses themselves seem to be correct.

Good progressive lenses providing good vision. Decent turnaround time. I took risk of having frame damaged in the lens replacement process and paid the price. Then, I was essentially called a liar by the rep on the phone when I inquired if anything could be done about the chipped paint on the frame.

Glare coating was not good

The glasses were to arrive within 4-7 but did not arrive on time which left me trying to see out of a broken pair.