susan M.
Eyeglass Direct rocks the quality
Eyeglass Direct rocks the quality, knowledge, and great service. Our go-to for eyes for the past ten or more years! Highly recommend.

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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susan M.
Eyeglass Direct rocks the quality, knowledge, and great service. Our go-to for eyes for the past ten or more years! Highly recommend.
customer
Thanks for reminding me to right this review. I have been buying my glasses form your store for years. But something went wrong this last time So I have resorted to continue to wear my old glasses. My prescription has never changed. Lucky the I guess. But this last pair of glasses. Just not right. For some reason you put the lenses in some kind of flexable frams that will actually just fall of my head. And the Prescription is all over the place. I tried over and over to wear them but I finally gave up. Please return to the old way you made my glasses. Just duplicate. The glasses You made for me befor these last one. Plase inform me as to how you would like to handel this. Thank you. Dennis Lutz 419-543-4994
Response from EyeglassdirectFeb 21, 2022
We apologize for the negative experience. Our customer service representative will be reaching out to make sure you get the best service possible. Thank you for being customer and we look forward to speaking with you!
Fred M.
I always get good value here. The prescriptions on the lenses are perfect, the frames are excellent, and the prices are great. Highly recommend.
Randall B.
I have used Eyeglassdirect for years and have always been very satisfied with the glasses. I made the mistake of getting glasses from where I received my exam and those were a lot more expensive for compatible glasses. I have recommended your site to several people.
SA
I've been buying eye glasses from eyeglass direct for awhile and I have never had a bad experience!! Randy the owner is always there to help with any problems and offer his experience in resolving any issues that might arise. Customer service is always out standing!! my calls are always returned in a timely fashion as well as my emails. In short a really great!! eyeglass buying experience online I would highly recommend them to everyone!!!!
Alberto C.
Friendly service, very good overall. Unfortunately, I seem to break the frames too often.
PG
I ordered eyeglasses from EyeglassDirect recently and was very pleasantly surprised. I used the website but was not sure if I had completed the process correctly. I called customer service and was assisted in reviewing my order and even understanding my lens options. I received my order and it was just as we discussed. That does not happen much these days.
Vera K.
This was a first-time experience This was the first time that I bought my prescription lenses online. The ability to talk to a real person who could answer my questions made a difference and I kept my fingers crossed. Today I received my computer and driving glasses for which I picked premium lenses. The difference between my old driving glasses and the new ones is day and night. I highly recommend eye-glasses direct and will order a pair of sunglasses from them as well.