John E.
GOOD PRODUCT,SERVICE
GOOD PRODUCT,SERVICE, & DELIVERY

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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John E.
GOOD PRODUCT,SERVICE, & DELIVERY
Jo E.
I've ordered from them twice. Both times they never provided me with a date to expect the glasses. In this last order I had to email them asking about my order status and still haven't received a response. I am not sure why I paid for expedited shipping if their process was so unpredictable to begin with. I am not pleased. At least respect me enough to reply to my email.
Response from EyeglassdirectJul 9, 2017
Thank you for your order with Eyeglassdirect. Your glasses was shipped out within the time frame specified. With your order being international, after it is in the hand of the post office we don't have much control over your country's custom office. We hope you understand and we thank you for your business.
Theresa L.
i saved around $200 by buying on line from Eyeglassdirect. The glasses i bought fit perfect & are light weight .Exactly what i wanted. They came in a nice hard case with a cleaning cloth. I will always buy my glasses from now on from this company. Eyeglasses direct cut the middle man out (sales man) & you buy directly from the maker.Here is seeing clearly BIG SAVINGS!
Daniel F.
terrible quality glasses, highly reflective
Response from EyeglassdirectJul 9, 2017
Thank you for your business. If you are unsatisfied with your order, please contact our customer service at 1 (866) 536-7790 so that we may resolve your issue.
Samuel
Always responsive. High quality products provided exactly as described and ordered.
Dee
Very happy to be able to have lenses put into my existing frames. Cost was great! Took a little longer than I expected, but otherwise a great experience. Thank you!
Joe
Good customer service. I've placed 2 orders. One arrived rapidly the other took longer. Not a big deal but it would be great to see more communication around the timing. Glasses are great.
Michael
Great service and follow up