EXTREME PCsReviews of extremepcs.com

The online purchase was fast and easy. I also had excellent customer service when I needed questions asked through email. This was a good experience!

Eric made the whole process of ordering my new Desktop PC an easy and informative process.

Paid for rush and overnight and my pc has just sat there so far for a week this is ridiculous its still in allocation when normal delivery is between 4 days and 12 day don't you think rush should take priority especially for what yall charge for it I'm highly pissed at this point i will be posting this all over social media to get people to turn away from yall this is just stupid

I am now giving them 1 Star. I've reached out multiple times about my order. It stated the PC purchased was ready to ship, yet somehow they needed a part for it. That would make it not ready to ship. I was kind and didn't want to bother them too much but that was a lot of money that went towards this particular PC. Upon finally asking for a cancelation and refund I was met with no response. My order has not shipped and I want the refund and cancelation please. Swiftly. That was hard earned money and paid for goods that was indeed NOT ready to ship in 24-48 hours per listed on their page. But also customer service told me they were waiting on a part but never specified which part. Wasn't until I got on chat AGAIN today and another gentleman informed me which part it was. They seem to not know when they're getting them either. That is too much money to risk. I am highly unsatisfied and demand this order to be canceled and refunded. Upset this was a bust. Thank you in advance. Giving 4 stars only because of communication. Was super excited to order my first PC. Still waiting on my order to ship though. Placed an order for a pre-built and thought it would ship in 24-48 hours. Days went by and no updates so I reached out to them. Gentleman on the phone was super sweet and understanding. Informed me there was a part delay. Which is totally fine!(: I just wish that would have been informed to me ahead of time lol. They seem like very well rounded people with awesome builds! Can't wait for my pc to arrive! I'll update my review once my PC has been delivered and inspected(:

it's taking longer than they had said but I still haven't received it so I don't really know the quality yet

I got more custom gamming PC for the money compared to any other PC builder I tried. I looked at iBuyPower, Build Redux, and XOTIC PC... Not to mention Customer support has been very responsive and helpful.

I brought in my desktop for a crashed hard drive. It was an old car that was beyond repair. Greg took the time at the store to explain my situation and options. After deliberating for a day, I decided on a new system. I shopped around at the local box stores and online and decided that the 2-yr warranty and local personal customer service was the thing the sold me. He had one built in two days, and I was back in business. Startup was easy and a phone call was always answered and issue solved (mostly operator error). I would recommend Extreme PC's to anyone and give them 5 stars plus. Many thanks for a good job of customer service after the sale. Regards, James Runkel

Just my first switch up of platforms