Debbie G.
Poor customer support
Rear seat arm rests were of good quality. However, website says 'universal', but they did not match the railing holes on my 2012 Club Car Precedent. Extreme Kartz only offered apology and suggested drilling new holes. I think this is unacceptable and poor product support.
Response from Extreme KartzJun 12, 2026
Thank you for your feedback, and we’re glad to hear you were happy with the quality of the arm rests. We’re sorry the installation was frustrating and that the mounting holes did not line up with the holes from your previous arm rests. To clarify, these arm rests are listed as a universal mount for steel/aluminum rear seats, which means they are designed to work across a wide range of rear seat kits. However, universal fitment does not always mean the holes will match every existing mounting pattern, especially if the previous arm rests were from a different brand or made specifically for that seat kit. After reviewing the situation, our team explained that new mounting holes may be needed for installation. We understand that is not the answer you were hoping for, and we’re sorry for the inconvenience. Our technicians are still available to help however needed if you have any questions during installation, and we always want customers to feel supported even when a universal product requires some adjustment during install.