Alexandra N.
Company made things right
My husbands phone case ordered in Sept, still under guarantee has a large crack in screen from a very short and soft fall that did not even hit that part. I get their "guarantee" for a year basically covers nothing. But this is bad workmanship for an I phone 15 pro max $99 phone case so this is valid. I have written 3- 4 times for a replacement and received no response. I tried a phone number I found online, but no answer or response either. My husband takes extreme care of everything he owns as the only reason he replaced his I phone 6 plus was that apps weren't updating now and storage was not enough. The cc company said we have to handle it with merchant. I will never buy anything from a company that has no phone number again and am very disappointed. Basically the phone case breaks and saves your phone for $99, though it should not have with military grade, etc..... Update July. They were made aware of my bad review, said my emails were sent to spam and immediately made things right. We received replacement in a very timely matter.