Extreme SpecReviews of extreme-spec.com

Order #25571 for the Titan Edition™ – Galaxy S25 Ultra Timeline of Events: 30 Apr – Order placed; cancellation request sent immediately by email. 1 & 8 May – Sent follow-up cancellation emails, no response. 10 May – Item arrived anyway, completely wrong product, with no documentation or return address. 10–16 May – Repeated emails and phone attempts, all ignored. I have filed a complaint with Citizens Advice Consumer Service (Ref: 1170726). It is shocking that this company is still trading, given the number of complaints against it. This is a fraudulent and untrustworthy company. I regret not researching beforehand and strongly warn others: do not buy from this company. Edit: Received a reply after posting this review (21viii2025) saying they never received any cancellation request email. Cancellation Request 1: i mgur. com/FL1Qzi3 Cancellation Request 2: im gur. com/68WzVzf Please post a Return Address. No information about the company is found online, they even deleted their tel num, which was +44 7534 513953 in Apr/May 2025.

The Extreme Titan case does not respond to touch even with sensitivity at max! I wish to return but despite numerous emails and calls to the number given have had no response. Abysmal non existent customer service. Expensive mistake. Don't get caught out!!

Ordered a case and screen protector on the 20th Jun 25 and after 30 days have received nothing. Emailed 5 times over the past month and every email has been ignored. Shop elsewhere as this company clearly cannot be trusted.

i was sent incorrect size case, and when i requested RMA return code i received NO response. they actually put a sticker over the original label listing it as the size I ordered. Total scam

Case is not worth the price, emailed 3 times to start the returns process, been completely ignored

All is well in my Kingdom because the phone case that I sacrificed to save for has arrived and I'm no longer a dissatisfied customer. The shipping time was actually rather fast as it was less than a week. The product meets or exceeds my expectations. I'm looking forward to enjoying this phone case and maybe even order more products from EXTREME. I stopped by this site just to edit my previous negative response to this company. I wish to remove that negative review, citing a lack of response from the company regarding shipping documentation. I thought the company was located in the United States. Therefore, I expected a rapid delivery, which all of us are accustomed to now as the norm. However, I found out that this company is in the United Kingdom. It would have been nice to know that and to know that my Order may take extra time to have the product in my hands. Shortly after I received the product, I received a very much appreciated follow up email from the company regarding my order and the tracking number and other relevant information. The product met my expectations regarding appearance. However, I am still waiting to use the phone case because I am waiting on the replacement of 2 screws that were missing from the order. (This may not be the company's fault because this package obviously had been inspected and investigated by U.S.Customs and put back together haphazardly. I do like the appearance of the phone case; it did not dissapoint. So, I'm going to update my review when I receive the two missing screwts (out of 6) that hold the phone case together.

Tengo mas de 20 dias esperando la compra de lo que ordene en extreme-spec y aun no recibo nada y lo peor que no tiene rastreo de el pedido de orden

100% Scam. charged my card. No product sent. The positive reviews are fake. Business address is a remote location in Devon.... avoid.