Lia W.
poor customer service
I clicked on a button to review my order, but the order went through somehow. I immediately tried to cancel my order, but they said they couldn't. They asked me to wait until I received my order, to see if I might like it anyway. When I received it a month later, I hated it - poor quality & fit. After about 30 emails back & forth, they still refused to refund my money. They said they had sent me what I ordered. I explained that the item was unsatisfactory to me, and I never intended to order it in the first place. But they still refused. I did not receive acceptable customer service.



