Steven S.
Great help with my credit
Great help with my credit. Customer service could be improved. I use Extra everyday.
Response from Extra CardFeb 7, 2023
Thank you for your review.

Today, over 100 million Americans don't want or can't get a credit card... and we understand why! Credit cards come with cons. Like overspending, high-interest rates, inaccessibility, and mountains of debt.But, a great credit score can change lives. Especially with important long-term goals, like securing a housing mortgage, or getting the best possible repayment plan on your big purchases. Despite this, there are very few credit-building alternatives. Enter Extra.Our mission is to create a safer, more accessible credit experience with the ease and predictability of a debit card. With Extra, you can relax as you work towards your long-term goals and avoid the pitfalls and traps of a credit card—no credit checks, no interest rates, and no hidden fees.
Extra Card (extra.app) has 832 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 79 reviews with 4 stars · Clear filters
Steven S.
Great help with my credit. Customer service could be improved. I use Extra everyday.
Response from Extra CardFeb 7, 2023
Thank you for your review.
Benjamin G.
That we got started a little over a year ago and everything was going smooth! Then my bank and another bank was doing a merger and after the 2 banks become one there was troubles with me being able to use my EXTRA account. That after months had gone by and everyone working to resolve this issue, months had passed that I wasn’t able to use my EXTRA account; EXTRA assured me that everything was okay and that all the time that my account was down was added to the end of my membership time, so that I got the whole year’s membership!
Response from Extra CardJan 31, 2023
We're happy to hear you've had a favorable experience with Member Concierge—customer service is very important to us! Thank you for the review.
Emmanuel F.
Really good card to use as rewards and to help your credit score. Just wish they had better stuff for rewards but overall really great
Response from Extra CardJan 31, 2023
Thank you for your feedback! We're always happy to take product suggestions—you can email [email protected] and we'll make sure the appropriate team is notified. 😊
Kristal
Great to build credit but needs to update bank balances faster for less declined purchases
Response from Extra CardJan 31, 2023
We appreciate the feedback. There will be an in-app feature where you can update your Plaid balance manually—we'll let you know when it goes live!
Kevin R.
Good job. 👍 Eleven more characters.
Response from Extra CardJan 31, 2023
Thanks for the review.
Luis G H.
I wish they had more options of how ur credit goes and what u need to improve it
Response from Extra CardJan 25, 2023
Thanks for your feedback.
Aaron J.
The service is all in all good. There are some glitches but it's good.
Response from Extra CardJan 25, 2023
Thank you for your feedback!
Wesley L.
Great Experience so far with Extra and them helping me on the road to good credit.
Response from Extra CardJan 25, 2023
Thank you for your feedback!