Derek T.
Finding an innovative way to build my…
Finding an innovative way to build my credit with each purchase.
Response from Extra CardDec 23, 2022
Thank you for your feedback!

Today, over 100 million Americans don't want or can't get a credit card... and we understand why! Credit cards come with cons. Like overspending, high-interest rates, inaccessibility, and mountains of debt.But, a great credit score can change lives. Especially with important long-term goals, like securing a housing mortgage, or getting the best possible repayment plan on your big purchases. Despite this, there are very few credit-building alternatives. Enter Extra.Our mission is to create a safer, more accessible credit experience with the ease and predictability of a debit card. With Extra, you can relax as you work towards your long-term goals and avoid the pitfalls and traps of a credit card—no credit checks, no interest rates, and no hidden fees.
Extra Card (extra.app) has 832 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 79 reviews with 4 stars · Clear filters
Derek T.
Finding an innovative way to build my credit with each purchase.
Response from Extra CardDec 23, 2022
Thank you for your feedback!
Jason Y.
Extra card has really helped me build my credit. However I have stopped using it as frequently because oftentimes the bank balance that extra shows is not accurate for my actual account balance. They’ve said it’s my bank connection which I’ve reset several times and done everything I can.it’s served its purpose but many times my account is frozen or unable to use because extra is reflecting a inaccurate bank account balance
Response from Extra CardDec 25, 2022
Thank you for your review! This is something we're working to improve—our system currently checks and refreshes your account balance three times a day. But, we have an in-app manual refresh feature coming very soon! This will allow you to personally update your Plaid balance whenever needed. 😊
Andre F.
Love the ability to build credit using debit. While I'm not the young person the card is intended for, I filed chapter 13 bankruptcy after a divorce and was looking for ways to build credit while in my bankruptcy payments and extra was perfect for that.
Response from Extra CardDec 13, 2022
We're happy to hear your credit score is on the mend thanks to Extra—we appreciate your review!
Tate F.
Only negative I’ve had with extra is the fact that updating your bank balance can take 10+ hours sometimes. If that happens, I send a quick message to concierge and it’s sorted quickly and simply. Nothing else bad to say, it’s been a great card.
Response from Extra CardDec 13, 2022
Thank you for this valuable feedback—this is exactly what the team likes to hear so we can make improvements for our members. Fortunately, we have an in-app manual refresh feature coming very soon! This will allow you to update your Plaid balance whenever needed, eliminating the need to reach out to Member Concierge. We’ll make an announcement once it’s live. 💌
Bryant D.
Everything has been going very well, only concern i have is how often the bank balances update, there have been days where my bank balance didn’t update for almost 11 hours
Response from Extra CardDec 25, 2022
We appreciate your review. Our system checks and refreshes your account balance three times a day, but we understand this isn’t always frequent enough. We have an in-app manual refresh feature coming very soon! This will allow you to update your Plaid balance whenever needed. 😊
Maria G.
Overall my experience has been great, but I wish that I could use my bank debit card and make my payment instantly to Extra. Like for example, membership is due on the 15th then I could connect with Extra and pay for my membership on the 13th instead of waiting for days for it to process through my bank account. The fact that I have to wait for days to process payments causes problems for me at times. Thank you.
Response from Extra CardDec 7, 2022
We appreciate your feedback, thank you. You're welcome to reach out to [email protected] with any account related concerns. 💌
James M.
Its wonderful how Extra has worked with me, and still continue on doing so. I don't know how I would be managing certain payments without Extra. But, as for their rewards programs, they need to lower points needed for rewards. That, or come out with newer plans for the next year. I be interested to know about that!
Response from Extra CardDec 25, 2022
Great feedback, we'll take these points back to the team—thank you for your review!