EB
Great experience with them so far
Great experience with them so far

We are autopom! The name “autopom!” represents “automotive peace of mind.” We are all about helping you have less anxiety about the high cost of unexpected auto repairs so you can have the benefits of owning a vehicle without all the worry and enjoy what we like to call automotive peace of mind or “autopom!”Our name features an exclamation point to highlight that we stand apart from other call centers in the industry that prioritize profits over customer needs. We prioritize your satisfaction as our valued customer. During the sales process, we practice honesty and transparency. After the sale, we are committed to providing exceptional customer service throughout the term of your protection plan.Like other companies in the industry, the policies we sell are administered by third parties. autopom! has enjoyed a successful record since 2010 by partnering with top brands such as Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care.Most claims are processed without needing autopom!’s intervention, but some claims may require a little assistance in rare cases. That’s why autopom! established our Customer Advocacy program. Occasionally when a claim does not meet a client’s expectations, we encourage our customers to contact us for assistance. Our team here at autopom! Will carefully listen to the customer’s concern or complaint, review the customer’s policy, and call the applicable claims Administrator and repair facility as necessary to guarantee that the customer is treated fairly per the terms of the policy.In summary, autopom! is dedicated to providing our customers with the peace of mind they need when faced with costly and unexpected auto repairs. Partnered with some of the top administrators in the industry, allows us to offer high-quality protection plans at an affordable price. Through our Customer Advocacy program, we guarantee that each customer is treated fairly according to the terms of their policy. Our commitment to excellence has
autopom! (extended-vehicle-warranty.com) has 436 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 385 reviews with 5 stars · Clear filters
EB
Great experience with them so far
gail
Robert was very knowledgeable and helpful in determining my needs. He explained things well and his personable approach was a compelling reason to go with your company.
Stephen M.
Robert was extremely helpful, responsive and not pushy. He made it very easy
JKM
Robert was fantastic. Great experience. Very Knowledgible, friendly, and available. He knew Autopom products very well and explained them in detail. He also knew his competitors and pointed out good & bad companies. Now we see how they do on service when work is needed on the car. I have put my trust in Robert & autopom. I hope they deliver on all levels.
Melvin C.
I am a returning customer. Never any complaints from me when it came time for any repairs to my truck. They stand behind what they said they will do.
Michael
Robert was extremely helpful, pleasant and easy to work with. I had just signed up with Endurance and cancelled the next day after a negative experience with customer service. Robert went through our plan options and was considerate of both what was needed for coverage as well as the cost of the plan.
L. W.
Mr. Robert was very professional and patient explaining the policy
Mark
Excellent customer service. Rob explained the policy and plan perfectly and answered all my questions.