Mr. B.
Robert was excellent
Robert was excellent, very helpful and walked me through the process and answer all of my questions.

We are autopom! The name “autopom!” represents “automotive peace of mind.” We are all about helping you have less anxiety about the high cost of unexpected auto repairs so you can have the benefits of owning a vehicle without all the worry and enjoy what we like to call automotive peace of mind or “autopom!”Our name features an exclamation point to highlight that we stand apart from other call centers in the industry that prioritize profits over customer needs. We prioritize your satisfaction as our valued customer. During the sales process, we practice honesty and transparency. After the sale, we are committed to providing exceptional customer service throughout the term of your protection plan.Like other companies in the industry, the policies we sell are administered by third parties. autopom! has enjoyed a successful record since 2010 by partnering with top brands such as Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care.Most claims are processed without needing autopom!’s intervention, but some claims may require a little assistance in rare cases. That’s why autopom! established our Customer Advocacy program. Occasionally when a claim does not meet a client’s expectations, we encourage our customers to contact us for assistance. Our team here at autopom! Will carefully listen to the customer’s concern or complaint, review the customer’s policy, and call the applicable claims Administrator and repair facility as necessary to guarantee that the customer is treated fairly per the terms of the policy.In summary, autopom! is dedicated to providing our customers with the peace of mind they need when faced with costly and unexpected auto repairs. Partnered with some of the top administrators in the industry, allows us to offer high-quality protection plans at an affordable price. Through our Customer Advocacy program, we guarantee that each customer is treated fairly according to the terms of their policy. Our commitment to excellence has
autopom! (extended-vehicle-warranty.com) has 436 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Insurance · Los Angeles, California
Excellent

Insurance · Woodland Hills, California
Excellent

Insurance · Santa Rosa, California
Excellent

Insurance · Livermore, California
Excellent
Showing 25 reviews with 4 stars · Clear filters
Mr. B.
Robert was excellent, very helpful and walked me through the process and answer all of my questions.
Ed & G.
This is not my first time using Autopom so I expect them to take care of my auto warranty needs.
Elliott R.
Sales agent (Robert H) was great - very responsive.
Earl P.
The Sales rep was very knowledgeable patient and not at all over bearing, He provided Answers to all my concerns
Charley M.
Not happy going through middle agency Royal. They wanted to replace my Cadillac XTS Vsport transmission with a used (not reconditioned) from a Texas junkyard. I had to subsidize the repair at well over $1200 to get another transmission from a more reliable source. I am disappointed Autopom would subject their customers to this tactic. Get rid of middleman "Royal" and pay legitimate claims.
Gloria M.
The one time I used it, all went pretty smooth.
Response from autopom!Apr 3, 2024
We're so glad to hear that your experience with autopom! went smoothly! Thank you for taking the time to share this feedback—it truly brightens our day to know we've been able to facilitate a positive outcome for you. Remember, we're always here to help with any future needs or questions you might have. Warmest regards, The Autopom Team
Harry C.
Very pleasurable experience that was efficient & agent was timely.
Swen / Brenda N.
The personal response I had with with my rep was out standing and he was head over heals the best I have ever dealt with.