Exquisite TimepiecesReviews of exquisitetimepieces.com

Purchased an inexpensive watch, $1200. to use for biking, swimming, hiking, camping this summer. Out of the box it would not wind. After speaking with Exquisite Timepieces they said they could send it in for repair, 9-13 weeks. I was thinking maybe a quick replacement would be possible, but no out of the question. After sale service less good than Walmart

Exquisite was advertising a used watch (retail $1600) with a scratched bezel for $800. I emailed asking for better pictures but got no response even though automated message says you will be contacted within 24hrs. They did raise the price from $800->`$1600 within 24hrs though... retail price for a used, scratched watch!?

I purchased a watch a few months back and was not happy once I received it. I contacted my sales advisor to inquire about an exchange/return but was told that the Company does not accept returns. According to the website there is a 7 day return window but was told otherwise. Buyer beware, please do your research before purchasing any watches from this Company. Shame on me for not looking into this store before buying a watch from them. BTW, my watch does not keep accurate time at all. I am now stuck with and paying for an item that I am not happy with.

Contacted ET multiple times regarding a trade/purchase. Never got any help. All they could do is request the same info that I had previously supplied three times. As a long term customer, I was disappointed, to say the least. Sent a letter to one of the owners. No response. I shall not be shopping/ trading with them again and will advise others of the disappointing experience I had.