Express PassportReviews of expresspassport.com

Janessa at expresspassort.com was excellent. She was very patient explaining everything on the phone and made it very easy. I sent my paperwork in on Thursday and I received my passport back on Tuesday. I could not have expected anything faster than that. I was very impressed and would highly recommend her services!

I had a last minute trip to go to China and in the process of obtaining my Visa I realized that my passport needed to be renewed. I called to get an appointment with the closest passport renewal center through the State Department and the quickest they could get me an appointment was almost 2 weeks out and after my departure date :(. I found Express Passport online and called to inquire about the process and timing and the girl on the other end of the line was really helpful and super responsive. I got my passport renewed same day! Unreal. Not sure what their connection is to get someone in the State Dept. office and get stuff turned so quick but it's worth the money when you are in a rush!

I did not get tracking info until after Fed X delivered the passport. Also, I didn't have to sign for it, which seemed not as secure as I was expecting. But, I got the passport. Everything went as expected and the staff was very responsive to my questions and concerns.

I have never had such good quality service and customer care. I paid for the service and Janessa Helped me my passport as quickly as they could. I will definitely use their service again and have recommended all my business partners to do the same! Be sure to ask for Janessa!

My client needed to go on an international business trip and needed a new passport in two day. Not only did express passport make this a painless and easy process for my client, but he also raved about how great the customer service was that he received. He even was given a personal cell number to reach out to in the case he had any problems. I will definitely send all future clients that need a passport there way. Amazing company, superb customer service.

I had less than 7 days before expected travel to get a new passport. At first I was skeptical and a little overwhelmed because of whats required to get everything done. However, two different people at Express Passport stepped up and made sure that I had all the papers, organized, and knew exactly what to do. I spent one day getting all my papers pulled together and then Tuesday going to a passport acceptance officer. Got my package sent out Tuesday and a new passport back in hand on Friday. No complications, no issues, just a happy customer with a passport. Scott V in Virginia

I was ten days into my road travel trip to discover my passport was missing or misplaced the day before I was to enter Canada... I knew I could get into the country but could not get out without a passport. I also had just booked a flight to travel overseas in 14 days. Frantic with panic, (Of course my travel companion was not talking to me or assist me) I found Express Passport on-line and called immediately. The company is prompt to return calls, so be sure to leave a message if a rep is not available or you forgot the party's xtension. There was no hard selling pitch, the company graciously presented the variable rate packages (all less expensive than other providers) and explained the process to obtain a new passport within 5+ days. Since I was out of town with limited access to my personal hard-copy files and no portable printer, ReneeH coached me and assisted in researching locations to send documents and forms....always staying in touch for each transaction. There was another complication regarding my original birth certificate, not having my birth parents names on the back, just the address, .Renee was able to fax the proper form to permit researching my birth records to thepassport processing center (i was told by the office of vital statistics, that unless I ventured down to the state and location in person, the update on my birth certificate would be 3-10 weeks) NO WAY!...Thank you Renee! Not even the passport postal office attendants were aware of this form..Seven days later, I also received a phone call from Renee stating my passport would arrive within 24 hours.. Terrific! I clenched the fed ex envelop to open my new passport book.... Tears of fear became tears of joy... Renee took all the worry out of this mentally exhausting process. They aim to please. Thank You!

Express passport helped me to get my passport quick, easy, and painless. There wasn't a question that couldn't be answer by the person who helped me. I felt their experience, knowledge, and most importantly trust in order to get my passport quickly on time. It was a great experience from them, and I recommend anyone looking for a passport for any reason to use Express Passport!