Erin
They need to update some of the info they offer, but very solid otherwise. Got my passport in the expected timeframe
Initially, I had issues finding a passport acceptance facility ( the list they provided did not have up to date information), but once I was able to send all my documents in, I got my passport back fairly quickly. Good experience overall.
Response from Express PassportMay 5, 2014
The US Department of State maintains the acceptance facility list, not us. We have no way to update their list of acceptance facilities held on the State Department website. The list of acceptance facilities is the same one everyone uses.



