ExpressMed.comQuality Health & Wellness Delivered. We believe that customer service is one of the most important parts of a business and work every day to help our customers however we can to meet and exceed their needs and expectations.Shop NowContact UsRead Our Blog
ExpressMed.com (expressmed.com) has 2,157 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
2,157 approved reviews, newest moderated first
Bev G.
I ORDERED FOR A FRIEND AND SHE RECEIVED BOX WITHIN TIME THEY TOLD US. APPRECIATE YOUR EFFICIENT SERVICE.
Response from ExpressMed.comFeb 25, 2020
Thank you for your positive comments. We are so glad to hear that you enjoyed your experience with us!
jose maria nikki S.
Straightforward and prompt.
Response from ExpressMed.comFeb 25, 2020
We are happy to hear that you got exactly what you wanted out of your experience with us. We look forward to seeing you again soon!
Kenneth K.
great service and quick delivery time!!
Response from ExpressMed.comFeb 25, 2020
We are glad to hear that your package was delivered promptly and on-time. Thank you so much for your feedback!
Mac C.
I ordered a product and paid for it. They then told me they were out of stock and refunded my money. This means I will not have the product I was counting on and thought was coming to me.
Response from ExpressMed.comFeb 12, 2020
Hello Mac Craven, We apologize for the issue that occurred with your order, we understand the urgency of getting these types of products as soon as possible. The stock levels for that particular item change rapidly as some customers purchase them in large quantities. Due to a worldwide shortage and the ongoing Coronavirus pandemic, this order had to be canceled since we did not have the stock levels to fill the order. Our customer care team is having to contact a few thousand customers, one by one.
Bruno S.
Excellent service, price, and timely shipping.
Response from ExpressMed.comFeb 25, 2020
We are delighted to hear that you received the products quickly and you’re pleased with our pricing. We value your business and positive feedback, thank you!
Greta R.
I would have given them 5 stars, but a week after I placed the order they canceled it saying they were out of stock. It seems like that would have been obvious at the time I placed the order, instead I get a notice saying they cannot fulfill it. Poor business if you ask me!
Response from ExpressMed.comFeb 12, 2020
Hello Greta, We regret to inform you that due to the ongoing Coronavirus pandemic. Many of our FLU related products such as Masks, Sanitizers, Gowns, Gloves, etc. ran low / out of stock before our up-to-date stock numbers could be reflected online. Due to the sudden demand and massive flood of orders, we now lack inventory to fulfill the orders. As a result, your order was canceled and fully refunded back onto your original form of payment at the time of cancelation. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again, thank you for your understanding. We sincerely apologize for the delay in communicating this information to you. Our customer care team is having to contact a few thousand customers, one by one.
James M.
Excellent prices and fast shipping. Their site, however, does not perform searches well. I tried to find briefs in a particular size and hospital gowns came up. I needed to use a variety of keywords and searches to find all the available products I wanted to compare. It was aggravating.
Response from ExpressMed.comFeb 12, 2020
Hello James, Thank you for your careful and thoughtful and thorough feedback. We appreciate the careful thought that went into your review. We will do our best moving forward to make sure this doesn’t happen again and send this to the proper department for further action.
Barbie
Really Appreciate all your team work in getting my son who has a severe brain injury and has been wheelchair bound for the last 7 years finally a great health and dental insurance plan. Your expertise and great customer service couldn’t have been better! I will not hesitate to highly recommend your team to all my friends, neighbors and family. Thanks for all you do, Barbie Marquet Key Largo, FL
Response from ExpressMed.comFeb 25, 2020
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with an excellent experience. we strive to provide all our customers. We look forward to working with you again in the future.