A U.S. based luxury tour operator specializing in Asia travel offering a wide range of unique, high-end vacation experiences throughout the Far East - everything from blissful honeymoons to unforgettable family holidays, inspiring heritage journeys to out-of-this-world epicurean adventures.
Explorient Travel Services (explorient.com) has 128 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
explorient.com
Website
explorient.com
Category
Activities & Tours
Location
Stamford, Connecticut
Listed on Five Star Index
2026
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The company replied to 93% of reviews.
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Most recent review: August 2025.
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My husband and I just returned from three glorious weeks in Southeast Asia. We both agree that this was our best trip ever. Kervin's attention to details made our travels easy and seamless. We loved the personal service we received and the activities he included. We can't wait to plan another adventure with Kevin and Explorient!
Response from Explorient Travel ServicesMar 7, 2019
Dear Katherine,
Thanks so much for your feedback! "Best Trip Ever" is the highest accolade we could've asked for! We're so very happy you had a wonderful time, and glad to know Kervin and our folks abroad were able to make your special anniversary trip extra special!
Thank you again for choosing Explorient for your BIG Anniversary Trip. We look forward to working with you again in the near future!
The Explorient Team
DT
Deanne T.
Explorient Travel
I can absolutely vouch for Explorient and specifically Kervin as a trustworthy and extremely knowledgeable Asian travel agent, based in the States.
Kervin has now planned two totally custom solo trips for my husband and myself, first to Thailand five years ago and now Japan. He is especially in tune with my accomodation tastes and even managed to get us in one of the hardest to book Ryokans in Japan for an incredible 3 night stay.
Kervin is also fun to talk with on the phone and always has time for lengthy discussions of our trip plans and specific needs.
I look forward to planning our next trip with him, and until then will happily play on their beautiful website!
Deanne Turim
Chicago, IL
Response from Explorient Travel ServicesMar 7, 2019
Hi Deanne,
SO happy to hear you had a wonderful time in Japan! You're always a pleasure (and fun) to work with
- keep playing on our website and look forward to planning your next adventure!
Thanks again for traveling with us, and ALL THE BEST!!
Kervin / Explorient
AS
Anulak S.
Thank you for one the best travel experience.
Working with Kervin and his team at Explorient Travel Services was one of the best decisions. Typically I would figure things out on my own if traveling alone and it's part of the adventure of trying to figure things out. However, we were traveling with a large group each having different sets of criteria and travel experience. Kervin was able to put together a great itinerary mixing variety of activities, great hotel selections and most importantly his relationship with local agents selected to help on the ground. We had a wonderful time throughout our trip knowing that things were prearranged and taken care of for us. The local guides were quite wonderful. They were the best part of trip. They were so helpful, knowledgeable, and most importantly patient with our group. They were able the pace the trip so everyone had a great time. Again, they were amazing! I believe they are part of the True Japan Tour Co. So glad that Explorient Travel Service brought the team to help us.
We were quite happy with the hotel selection through out the trip, great locations, amenities (wonderful breakfast offers!) and quite comfortable.
This was one of the best travel experience we had and due to having Explorient Travel Services helping. Without any hesitation, we will reach out to Kervin and his team again for future travels.
Thank you.
Response from Explorient Travel ServicesFeb 18, 2019
Dear Khun Anulak,
Thank you SO MUCH for your post.
I'm ecstatic to hear your family of 3 generations had a wonderful time with us in Japan. Yes, we take tremendous pride in forging strong relationships with our overseas partners and I'm glad True Japan Tours delivered as usual with flying colors!
Thanks again for traveling with us. You've been a pleasure to work with over the past months and we hope to have the opportunity to serve you again in the future.
Warmest regards,
Kervin / Explorient
SS
Sue & S.
Our trip to Asia
We were pleased with the manner in which all of our tour guides and drivers were welll informed and on time. All of the recommended hotels were perfect. This was our first trip to this part of the world, although we have traveled to over 15 countries outside of the United Sates. Our tour planner was very accommodating in listening to our requested changes in the itinerary. At each of our 4 stops we had a uniquely enjoyable experience.
We gladly recommend Explorient
Response from Explorient Travel ServicesDec 4, 2018
Dear Sue & Saul,
We are happy that each destination provided an enjoyable experience, and more so that we could be the first in showing you Asia and how wonderful the destinations there are. We work extra carefully in piecing together the details so that our tours go off without a hitch, and are ecstatic that our team on the ground met all of your expectations!
Thank you for traveling with us! We look forward to working with you on future trips to Asia!
Warm Regards,
The Explorient Team
SS
Shakil S.
What a trip!! #Japan
I looked up 5-6 different travel agencies before going and I was so glad I ended up choosing Explorient for me and my wife's first anniversary trip. I was hesitant to travel to a destination where I don't speak the language or read the alphabet, but Kervin and the Explorient team were so patient and knowledgable in their ability to plan a great getaway. From making sure our dietary restrictions were met at all the hotel sites, to on-time pick ups/drop offs of every tour guide/transfers, it was one of the smoothest trips I have ever taken. Kervin made sure the itinerary was a perfect way to maximize our time overseas, and not be too worn out by allowing days to do our own thing, mixed with our private tour guides/packages. I have already recommended Explorient to my family members traveling later in the year, and will definitely recommend it to others traveling overseas!
Response from Explorient Travel ServicesDec 4, 2018
Dear Shakil,
We pride ourselves in helping provide custom tours that are unique for each of our clients, based on their needs and requirements! We know how scary it is to land in a place where you cannot speak or read the language, and we are thrilled to hear that we could help plan a trip that allowed you to enjoy and soak in the new culture around you without having to worry about the details. We hope that your first anniversary trip was only the first of many!
It was an absolute pleasure to help plan your trip! Thanks again for traveling with us. We look forward to working with you on your next trip to Asia!
Best regards,
The Explorient Team
RB
Racquel B.
This is the 2nd time that we've used…
This is the 2nd time that we've used Explorient and we will definitely use them again as we stated last and we did. I recommend this service as everything we wanted was planted to the T and everyone was lovely from beginning to end. Thank you once again for a memorable of a lifetime.
Response from Explorient Travel ServicesNov 15, 2018
Dear Racquel,
Thank you so much for choosing us time and time again! We appreciate the support of customers as yourself and it makes us happy to know that you enjoy your travel with us! We work hard to make sure we plan customized travel that fits each clients individual needs as you know and we want to make sure that the trip is stress free from beginning to end!
Thanks again for traveling with us. We look forward to working with you on your next trip to Asia!
Warmest regards,
The Explorient Team
AW
Aubrey W.
A well organised introduction to Japan
We visited Tokyo (4 nights) and Kyoto (3 nights) using Explorient to book all arrangements (hotels, tours and rail transfers). We enjoyed the trip, all bookings were efficiently made and everything worked as expected. In particular, Explorient's local agent quickly sorted out a misunderstanding at the Grand Nikko Daiba concerning our baggage transfer to Kyoto. A few points:
Whilst the Okura hotel in Kyoto was excellent, the Grand Nikko Daiba in Tokyo was a major disappointment. The Nikko is built on an expansive scale and no doubt would have been impressive in its day. Now it is simply tired looking and rather impersonal. It is also rather out of the way for sightseeing. Our bedroom was tiny.
Our visit to Kyoto began with a half day private guiding walking tour. . We were first taken to the interesting Nijo Castle. Our guide was very pleasant and answered our questions but could have provided more historical background. After the Nijo Castle we were taken (to our surprise) to a shopping arcade! A shopping arcade is the second most impressive thing to see in Kyoto?? Seriously?? If you are contemplating a walking tour, I suggest you get some details of the proposed itinerary in advance.The next day we did a half day cycling tour. This was excellent. The cycling was safe and our guide who was most informative took us to a number of interesting places.
Response from Explorient Travel ServicesSep 28, 2018
Dear Aubrey,
Thanks so much for taking the time to post your trip experience with us. While we're thrilled you enjoyed your trip with us, we're sorry it fell short of exceeding your expectations as we strive to do for every one of our trips.
To help explain the two not-so-great points you mentioned, Grand Nikko is indeed located in a more open setting outside the city center as compared to the ANA Continental (the other hotel option available on the package). As for room size, we do agree hotels in Japan are not as generously sized as those elsewhere but Grand Nikko's 30 square meter rooms are actually considered quite large for Tokyo standards.
Regarding the Kyoto tour, our program features visits to Nijo Castle, Gion District and Nishiki Market, also known as "Kyoto's Kitchen". While Nishiki is one of the alleyways amid Kyoto's shopping arcade district, many do consider this as a highlight of Kyoto as it showcases unique foods of the region. While there are countless temples & shrines (over 2,000!) as well as historic landmarks across Kyoto, our programs are designed in such a way that give visitors a chance to sample various types of experiences (i.e. culture, architecture, food, etc.) in and around Kyoto. Our guests can then revisit those experiences on their free day.
I do hope this information helpful and please feel free to reach out to our office with any additional comments & feedback. We greatly appreciate your having traveled with us as well as taking the time to provide us with such valuable feedback. We will no doubt take them into consideration as we enter our next product development cycle.
Thank you again and best regards,
The Explorient Team
MS
Myung S.
Multi-generational Trip to South Korea and Japan
We took a multi-generational family trip (with grandparents and kids) to South Korea and Japan for almost 3 Weeks. Kervin at Explorient Travel arranged the itinerary, hotels and transportation for the whole trip. Everything went smoothly except when we missed our connection to Seoul. When we could not get in touch with local travel operator in Seoul, we called the 24 hour Explorient phone service Inn US and Kervin called me within 5 minutes from US. I was pleasantly surprised as I was worried that he would not get the message due to the 12 hour difference. Kervin got out next flight information and made sure that our transportation service at Seoul will be there to meet us at the airport for our new arrivals time. Kervin was great in helping us with planning our trip (hotels were too-notch) but was also there to help us during the trip in Asia.
I highly recommend Exploient and will recommend them to anyone looking to plan a private trip to Asia.
Response from Explorient Travel ServicesSep 28, 2018
Hello Myung,
SO Happy to hear your family had a wonderful time in South Korea and Japan. I know it was a special trip for everyone so I'm thrilled all worked out perfectly despite the flight issue early on in the trip. I do hope your vacation experience was a memorable one to all.
Thanks again for traveling with us. You've been a pleasure to work with and I hope to work with you again on a future trip!
Warmest regards,
Kervin / Explorient