TockReviews of exploretock.com

Avoid using Tock for restaurant bookings. I made a genuine mistake (wrongly booked similar named restaurant) but within a minute I attempted to contact Tock. As per other reviews - zero chance of reaching customer service. Further, the policies listed on the Tock booking page also differ to what is stated on the actual restaurant site so I see a battle looming if I am charged $400 (Tock says I can cancel over 24 hours (booking 34 hours away) but the restaurant webpage says 48 hour). Use a simpler and more friendly platform such as OpenTable. Tock is a nightmare and not user friendly and there zero support available.

Let’s look up on it there is a solution

I was required to use Tock to book a table at a local Tucson eatery. Can't prove a definite link but within 48 hours a $1000 charge was drawn on my account by an on-line gaming company called Jackpocket. Think it's time to call restaurants and ask they take phone reservations again.

Tock steals from small businesses. It hides their exorbitant fees and holds them to contracts regardless of hardship

Dining Charges on my credit card were not reversed and zero credit given after honoring my commitment to attend restaurant time and date as agreed. No way to reach any Tock representative to help. This is a scam.

I was forced to use this platform for a reservation at a Sacramento restaurant. It was a disaster, compounded by the almost impossible task of reaching the restaurant by phone. First it would indicate an open date and time, then close it as I tried to make a booking. After six tries, it finally allowed the reservation. Next it had a confusing message about wine parings. Then it requested a full, immediate billing three weeks BEFORE the reservation date. I had a gift certificate that could not be used. It stated that there were no cancelations and no refunds, ignoring the gift certificate. I asked my Amex to file a dispute and on my eighth call someone answered. The issue was resolved by Amex and the live person. The billing was canceled and the gift certificate amount will be deducted from our bill and I will pay the remainder. Regardless of the $526 fixed cost for two and the quality of the food and service, I will never use Tock or return to this restaurant. My advice: go elsewhere and avoid Tock. And, by the way, there is a charge imposed by the app for its use.

This company only hear and see what they want so I took it to police they said tick-tock needs to answer why I get called racist when my husband is black and my dogs are Migros so I get band and Accra Ghana and Africa don't and tick-tock seen records ov this

Can't get a hold of them via phone. What are they hiding from?