explodely.com Reviews | Read Customer Reviews of explodely.com

explodely.com Reviews | Read Customer Reviews of explodely.com

explodely.com reviews

386 approved reviews, newest moderated first

Jonathan M.
Feb 28, 2026
Great customer support
Their customer support department was very efficient with their communication allowing me to receive a full refund within 48 hours. I was very impressed.
Response from explodely.comFeb 28, 2026
Hey Jonathan, Thank you for sharing your experience with us. We’re delighted to hear that our support team was able to assist you efficiently and that your refund was processed within 48 hours. Customer satisfaction is very important to us, and we always strive to provide clear communication and timely resolutions. We appreciate your feedback and thank you for your trust. Team Explodely
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DOMINIQUE J.
Feb 27, 2026
Today the money was cleared in my bank
Today the money was cleared in my bank, explodely.com finally did the right thing by me; the $308 they took for a done for me digitalstore24 was refunded back to my account. God is good all the times. Thank you Jesus, God bless America; as a child of God the truth will set me free always. I promised to do the right thing by them as soon the money was cleared, and I did; thks for reading. Gblss.
Response from explodely.comFeb 28, 2026
Hey Dominique, Thank you for your feedback. We’re pleased to hear that the refund has been successfully credited to your bank account. As always, we honour our 60-day money-back guarantee and ensure refunds are processed correctly. We appreciate your patience during the process and thank you for acknowledging the resolution. Team Explodely
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Nancee S.
Feb 27, 2026
Very fast in answering my email
Very fast in answering my email
Response from explodely.comFeb 28, 2026
Hey Nancee, Thank you for your kind words. We’re delighted to hear that our team responded to your email promptly and efficiently. Team Explodely
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Jodi W.
Feb 25, 2026
Beware of fraud!!
I had ordered their products on one card in my paypal wallet. They reimbursed me on that card. They the went to a second card in my pay pal wallet and charge me again, plus more charges I did not agree to. I wrote the card number down and the charges as they appeared on the card and send them in. I told them it was fraud because they used a card they did not have permission to use. They then said I had to have a ticket number. There isn't one because the charges were fraud. Now they say they wont help me. They stole money from a different card. If I want help, I will have to get an attorney involved. Which I might do just because they had no right to use the card after I asked for a refund and use another card. I would not recommend this company to anyone. They are not a good company. They are fraudsters.
Response from explodely.comFeb 26, 2026
Hey Jodi, We’ve carefully reviewed your account and can confirm that there was only one transaction associated with your name, and that charge was successfully refunded. We did not find any additional charges linked to your account. Please note that Explodely is a legitimate company and does not store customer card details or have the ability to charge cards without explicit user authorization. All payments are processed securely through our payment partners. If you believe there is a charge you did not authorize, we kindly ask you to share official bank or PayPal statements showing a payment descriptor that clearly references Explodely to our support email: [email protected]. If such a charge is identified, we will be happy to investigate further and assist accordingly. Based on our records, the refunded transaction confirms that our systems are working as intended and that we honor legitimate refund requests. We remain available to help and are committed to resolving any genuine concerns. Team Explodely
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Steve W.
Feb 25, 2026
Scam Company !
I have purchased over $200.00 of their products. Have bought several programs for work from home products. I CAN NOT download ANY of the products bc/ of not being able to get a secure connection. Have requested money back over 5 times to no avail. They bragged on their money back - no questions asked. All lies!!! I would advise everyone to not do any business with this company!! Their money back no questions asked is a LIE!! I sent amounts, order numbers, and product descriptions more than once. SCAM!!! No. You never refunded my money. You may have sent it to somebody else but it never came back to my bank account.
Response from explodely.comFeb 26, 2026
Hi Steve, We’ve reviewed the support tickets you opened and can confirm that your purchase was refunded nearly a month ago. Please note that we always honor our 60-day refund guarantee. For clarity, the seller and Explodely operate as separate entities, though we do our best to support customers throughout the process. If you believe there is any discrepancy, please feel free to contact us at [email protected], and we’ll be happy to look into it further. Kind regards, Team Explodely
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Claus S.
Feb 25, 2026
It's hard to find a platform that…
It's hard to find a platform that doesn't have "hidden" fees these days. Explodely is very transparent about their terms. As an affiliate, I feel my traffic is safe here.
Response from explodely.comFeb 26, 2026
Hi Claus, Thank you for sharing your experience. We’re glad to hear you find our terms transparent and feel confident running your traffic on our platform. We appreciate your trust and your feedback. Team Explodely
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Jess M.
Feb 25, 2026
It took the seller almost 4 month to…
It took the seller almost 4 month to refund the money that the seller took without permission, explodely customer service was attentive and helpful the seller they let use their platform is the problem not explodely.
Response from explodely.comFeb 25, 2026
Hi Jess, We’re glad to hear our support team was attentive and helpful throughout the process. We appreciate your patience and your understanding that Explodely and the sellers on our platform operate separately. Feedback like yours helps clarify this for others, and we’re always here to support our users whenever needed. Thank you for your trust. Team Explodely
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Dean P.
Feb 24, 2026
The refund blues
I asked for a refund and at first they said it would take 48 hours after that they closed the ticket and then I had to wait 3 more days to find out after I already opened another ticket that they refunded me, but it will take 5 to 7 working days to actually get the funds back into my account, and I am still waiting and not very happy, because I am on a fixed income and I need that money to buy something else this month, but I have to wait until March just to get my money back!
Response from explodely.comFeb 25, 2026
Hey Dean, We’ve reviewed your ticket and can see that our support team assisted you promptly, and your purchases have already been refunded. We want to clarify that the seller and Explodely operate separately, but please be assured we always honour our 60-day money-back guarantee. We’re here to help if you need anything else! Team Explodely
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