expertwhitening.comReviews of expertwhitening.com

Response from expertwhitening.comFeb 20, 2020

Dear Kate We are sorry to hear that you are not experiencing the results you desire. When you whiten your teeth you are whitening extrinsically (outside in). This is the removal of stains no matter how many years they have been there. Your teeth will whiten to their original whiteness. There are a few reasons that some people (less than 3%) of people do not experience the whitening results. The intrinsic (inside) part of the tooth has been damaged due to some of the following reasons:  1) Being exposed to tetracycline / antibiotics as a child. 2) Over fluoridated drinking water or over supplementation of fluoride as a child or damage to the tooth. When the teeth are stained early in life, as they are developing in the child,  will be harder to remove with any teeth whitening procedure other than successful removing of  surface stains .  3) Humans are born with one of 3 natural colors to their teeth. White yellow and gray.  Teeth whitening will get teeth white as they can be, but the natural tooth hue will always be there.  We are confident of our product as we have been supplying it to dentists for 20 years. Please reach pout to us for an RMA request should you wish to return the product for refund. Regards Customer Care