Black Label R.
Think twice before you get this done at Flossy Dental
On March 11, 2025, I underwent a full mouth restoration procedure at Flossy Dental, Harbor City, California, performed by Dr. Lin Thu. Upon waking from the procedure, I immediately vomited large amounts of black fluid in the bathroom. Shortly thereafter, I vomited approximately 20 chunks of what appeared to be liver-like material, which caused me severe distress and a near-suffocation event. The nurse on duty witnessed this occurrence. When I looked in the mirror following the incident, I was extremely upset to see that the bottom bridge was both crooked and seated excessively high. I immediately expressed my dissatisfaction to the staff. Since then, I have requested multiple times that the bridge be properly adjusted and lowered, but these requests have not been accommodated. As a result, my temporary teeth constantly clash against my upper teeth, creating a loud and uncomfortable bite. At the outset, I was informed that after four months I would receive my permanent teeth. However, despite being placed in seven sets of temporary teeth so far, I have still not received a proper, permanent restoration. Most recently, the owner of Flossy Dental informed me that I should seek another provider to complete the work — even though I have already paid $25,000 and my remaining balance is only $7,000. I have obtained three separate estimates for corrective treatment, each ranging from $40,000 to $50,000, because other dental providers are unwilling to take on this complex and compromised case. I feel traumatized and remain in a state of distress over this situation. The temporary dental work has consistently been crooked, poorly executed, and unprofessionally managed, and I have been treated with hostility by staff when expressing my concerns. Furthermore, I was shown a photograph of the final prosthetic the practice intends to place in my mouth, which does not match the standards or appearance promoted on their website. Accordingly, I am requesting a full refund of all monies paid to date, along with compensation for pain and suffering, and reimbursement of any legal or court costs associated with pursuing this claim if necessary. I am extremely distressed by the lack of professional care I have received, and I demand that this matter be resolved promptly. I am a senior citizen who has been victimized by the owner Dr Kim Lemire & Dr. Lin Shu and they blamed the patient.