Bill W.
I had an issue with Facebook
I had an issue with Facebook, no one seemed to know the answer to the problem so I called Meta. I spoke to a tech person there who too was stumped but passed me on to an "expert". Turns out that the expert was from Expert Online who sent me the form offering the $1.00 refundable deal. All said and done he was not able to fix the problem. I did however continue to get monthly reoccurring billing from the company, which no one had ever mentioned there being a subscription. I called back after a couple of months to see about canceling and a "bot" named Blue asked about helping me and sent me a form to enter into a $1.00 that is refundable session. All I wanted was to cancel my monthly debit withdrawal. How stupid do they think we are?
Response from Experts OnlineApr 30, 2025
Hello Bill, Thank you for your feedback. We completely understand how frustrating this situation must have been for you. The subscription details are outlined during sign-up, but if you believe there’s been any mistake or your request hasn’t been properly addressed, our billing team is here to help resolve it as quickly as possible. Please contact us directly at [email protected] or +1 877 343 4540, and our team will make sure your concerns are taken seriously and reviewed thoroughly. We're here to support you. Best, Daniel, Experts Online Billing Support [email protected] or +1 877 343 4540