Expansys UsaReviews of expansys-usa.com

Great prices and outstanding customer service. Shipping is quick, and if you have a problem, they go out of their way to try and resolve it.

This is a pleasant but a little bit complicated transaction. Overall, Expansys-USA is a good company, with efficient shipping, and good customer support; they are also responsible and attentive to the customer's need. When I placed the order, I wasn't aware that if I chose free shipping, the delivery would be sent out by Fedex smartpost. That means Fedex accepts and delivers the item to your local post office and then the USPS makes the final delivery. The past 3 years, USPS in my area lost my packages 3 times. Even though I claimed back all of them at the end, the process was long and painful, at least 45 days to 60 days. Plus during this period, they required many back and forth communications. Sometimes it was not so happy to talk with some unhelpful staff. Unfortunately, this happened to this order again. But, when I linked on Expansys website, I typed my issue on the chat box, and someone responded to me momentarily. All the replies are clear and well taken with great customer support. The supervisor asked me to wait for the mandatory 15 day lost item processing. Then she would email me to confirm that I would like to receive the refund or the replacement. I called back on the 15th day, the same supervior answered my inquiries and insured I would have the item or refund. That afternoon, the shipment manager contacted me directly and confirmed my home address because I requested the phone. He shipped out the replacement the next morning. Afterwards, I have a Nexus 5 D821 16GB within 3 days . They upgraded delivery without any extra charge. As a long-time online shopper, I do recommand to shop from Expansys, good price, business attitude and great customer support.

Great tablet. Looks and works like new. I bought two as gifts. Could not be happier. Top notch .

Everything went as expected, no problems at all. Ordered right before Christmas and was delivered on time.

Bought a Nexus 4 and Nexus 7 refurbished. Got them fast, sealed, and they even added a free case for the Nexus 4 and a sleeve for the Nexus 7. I am VERY pleased.

Purchased Samsung Galaxy Mega 2 & would recommend expansys to anyone I know. Quick response & excellent customer service.

Received my item on time with good condition

It is difficult to find a site that gives you good quality products, good price and confidence when making a purchase online. I found these in EXPANSYS. And from now on I am your customer.