ExpandiReviews of expandi.io

I’ve been using expandi for years now and couldn’t be more happier with it. It is the only linkedin automation software out there that prioritise the safety of your account without compromising the value it brings to your business. It’s automation and export features is simply remarkable. I wish the company continued success!

The tool has so many problems that it's hard to think about which one to begin with. I've tried creating sequence already 6-7 times. And FYI the sequence has over 60 steps, so requires each one to be connected and set up, and messages to be written. So first time I did that and finished it, I discovered the tool is so stupid that I need to manually save it every time I make any change. So all my work was lost. Literally. Second time I've tried creating it and saving every 6-10 steps, but soon discovered it cannot save "SO MANY" steps but I must save every 1 single step. So I tried again... This time I decided to set up all campaign and save each single step manually and customize it (set up delays, etc.) afterwards. And guess what? After I did set up the entire campaign I tried changing the elements, and apparently it was not saving anything anymore!!! I messaged the support and spent like half day with them. Not because the support is talkative, but because it takes them hours to reply to a paying customer! And eventually they asked me doing some stupid things, which I did even before messaging them, like trying from a different browser, incognito mode, different device, etc. And eventually they said everything works well on their end, but I've tried asking friends to SAVE ANYTHING in the new changes, and it didn't work for them too. Eventually I tried again, and it just doesn't work. So all in all - this stupid tool wasted my entire weekend, doesn't work after all, and support is absolutely useless!

Worst Tool ever. Just don't use it, give your money to poor people on the streets. You'll get more ROI there. I tried the tool, but the campaign did not work properly. Contacted the support, they told me, technical support will check that. No estimation how long, or when the technical team will contact me. I canceled the subscription, which i paid 99$ already. Not able to view my account anymore, although i paid for that. Bad support, no refund! Will contact my creditcard provider to get me my money back. What a waste of time!

A company with no integrity, who only care about taking your money. I have been using there software for a while and was previously happy... Until my campaigns stopped working. I was fobbed off and promised it would be looked at for weeks until eventually I cancelled and asked for a refund for the last month considering the software had not worked during that time and I hadn't received what I had paid for. I was told this wasn't company policy... Avoid this company at all costs if your business depends on this software because as soon as things break they do not care.

Super helpful team with a great tool. Neville was very helpful and was willing to hop on a quick call to help us figure out the best solution!

I had a question that was hard to explain via the chat box, so the Expandi tech support services, Tomas, was so very friendly to step up and send me a zoom link so we could chat and brainstorm to find a solution. Which we found! and the solution wasn't even within Expandi. So thank you, Tomas! it was a great chat with a great result. cheers, Els

Great tool but so many bugs. Responsive support but I probably in 8 months I've spent a month waiting for stuff to get sorted (if was ever sorted). It has a great CRM interface but if you want better/guaranteeed outreach in terms of numbers, there are better and cheaper tools on the market. And keep checking the dashboard to see when and if it's actually working as for me was interrupting/something-stopped-working every other week

Incredible platform. The best for LI. Very pleased with everything they do. I think their prompt reply for customer support HAS to be the best in the business.