Express Medical SupplyReviews of exmed.net

Ordered a portable suction unit expecting it to take a week or more to arrive. It arrived in 5 days. Good price with great service!

I ordered the inflatable tub for my 13 yo daughter. She had an aneurysm rupture in her brain just before Labor Day. We need the inflatable tub as it was not possible to safely bathe her with our bathroom. I ordered on line very easily. As our time table was very tight, I had sent a separate email requesting to have the item send via overnite express so that we'd have the item on hand and ready to use when we needed it. The rep called me and started to tell me that the item was not in stock and that the mfg would not overnite this item at it period, end of discussion and when I attempted to explain our situation and the fact that Erika could not get into our bathroom safely, I was basically told sorry, can't help you. I even had to tell the lady rep to please shut up and let me explain why I was asking for this service. When she agreed to listen and not talk, I calmly explained our situation and even offered to let the mfg use our express acct # for the shipping charges. I also explained that I was not looking for this service for no cost. All she could do was relay our info to the mfg and she would let us know what the mfg would do. Thankfully, the mfg agreed to ship it overnite, and it arrived on time so that Erika could use the tub when she needed to. As for the lady rep, I regret having to be so forceful but I had no choice given that she was not allowing me to speak and explain our situation. She seemed more interested in say no first that it was not possible at all and to basically not waist my breath. She could have been more understanding and empathetic rather than cold and distant. The tub is working marvelously.

Good product delivery at a very good price!

I appreciate the samples that were included in the sample pack. They allowed me to try the Molicare that is so expensive and compare it to some less expensive brands. I also have a different go-to product that wasn't included in one of the samples, and I still think it's my go-to after trying all of these.

I ordered an item from only having the name & size & style information printed right on the product I had on hand. I found it very easily on the website. The ordering was v very smooth. Item was shipped one day & arrived the very next day with free shipping. Excellent experience.

I went on your website and was able to identify the product I was interested in right away. We had used these bags before at the hospital. The bag has a large hook for easy installation on the side of the bed.

I can not review this product as I am still waiting to receive it! Getting an email to review a product I haven't received yet is frustrating. I expected my purchase days ago!

Well designed on line store. You find your product and your done quickly and eficiently. Prices are average. The cost of shipping can be pricey. in my opinion, wich at times, could make or brake a sale.