gerald H.
Alert re back order
Recently placed order for an essential item that I was almost out of. When it didn't arrive, I reckecked the order. Stated it was on back order. Thankfully my Medicare supplier came through with their delivery in time. Recommend med express call or email customer when item isn't available.
Response from Express Medical SupplyAug 23, 2016
Thanks for your note Gerald. We do e-mail customers any time an item is back-ordered. This notification is usually sent within 12 hours of the time the order was placed. Please look in your spam or promotional filter tab. If an item is critical and you do not want to risk notification that may come 12 hours later you can call our Customer Support Staff ( 1-800-633-2139 M-F 8:30-5:00) to place your order, they can check exact quantity available Customer Service Express Medical Supply www.exmed.net 1-800-633-2139



