db
Excellent so far, but....
My experience with Express Medical Supply has been without a glich until most recently, when I received a faulty product (a mattress protector that was damaged with cuts). Since I have not YET tried to remedy the situation, I cannot comment on EMS's ability or willingness to remedy this problem. I hope that it will be positive, as has been their excellent reliability until this.
Response from Express Medical SupplySep 30, 2016
db Please call our customer service team. I understand that the product was damaged upon receipt. We can either replace or provide a credit back. This may have already been resolved. Please disregard if that is the case. Thank You Customer Service 1-800-633-2139 www.exmed.net



