joseph O.
beyond excellent service..
beyond excellent service... fixed a problem that was fault of mine promply and even notified me.. pleasant and friendly staff... three thumbs up
Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly.EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE
Express Medical Supply (exmed.net) has 8,885 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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8,885 approved reviews, newest moderated first
joseph O.
beyond excellent service... fixed a problem that was fault of mine promply and even notified me.. pleasant and friendly staff... three thumbs up
John K.
Thanks for the sales emails, and good service!
GA
Overall, the company is good to deal with. They ship quickly and offer discreet packaging. But their packaging practices have caused me problems. If I order external catheters along with other items, they place the other items in the original catheter box. The catheters then get jammed back into the box (in a space smaller than the manufacturer originally intended) and some of the catheters get compressed too tightly - not good for an item that has adhesive glue rolled up in the catheter sheath. I end up throwing away some of the catheters because they won't unroll smoothly. I understand that they are trying to keep the shipping costs down by avoiding the cost of another, larger, box, but for delicate items, like external catheters, I'd rather pay more for shipping and avoid damaging some of the catheters.
Response from Express Medical SupplyMay 23, 2017
GA Thanks for taking the time to send us your comment. We often do try to minimize shipping costs by utilizing good space saving methods. I understand that in this order the mix of products included in one box was not a good solution. We have made a note on your account to make certain to ship items separately but unfortunately you would need to call your order in (1-800-633-2139) for our warehouse team to be able to see that message. The message will not display when ordering directly off our web store. In addition to this partial attempt to fix the situation, a meeting will be help with the warehouse team and explore other options for securing and isolation of products that are combined in packages such that they are better cushioned and all products are protected. Customer Service Express Medical Supply 1-800-633-2139 www.exmed.net
Edwin K.
Excellent!!!. Very happy with the shoe horns. With timely arrival Ed
Julie K.
Really excellent and trustworthy seller. Have ordered from them several times over the years and will certainly continue to do so. Highly recommend them.
Gary R.
Could not get better service
Roger R.
Always have what I need at a reasonable price
JML
Fast shipping!!