Bob G.
flimsy Texas catheter
there was no warning that the Texas external catheter was so flimsy that it would not hold onto the collection bag: in use it twisted and pulled off, creating a wet mess. exmed needs to provide some guidance about what products will work together.
Response from Express Medical SupplyNov 1, 2017
Dear Bob G, Thanks for your note and sorry to hear about your poor and unfortunate experience. We think you could benefit by calling the Hollister professional support staff at (800) 323-4060 and relay your product experience, They will recommend other product options and will also send you free products to try before you purchase. Try the items and select the ones that best meet your needs then give us a call with those product numbers and we can provide the supplies that best fit your specific needs. Customer Service Team Express Medical Supply www.exmed.net 1-800-633-2139



