Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply reviews

8,885 approved reviews, newest moderated first

David B.
Jul 20, 2019
Right Product Shipped Promptly
Right product shipped promptly; that all I was looking for. I’ll be back when needs dictate.
Response from Express Medical SupplyJul 22, 2019
David, thank you! We look forward to serving you again!
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Roy C.
Jul 19, 2019
Express from the wagon train hardly this century
Having a problem receving my products a few are on Backorder so they stop the shipment of all my products! This is not Express is fast quick moving along. I called and in the past they sent the product and anything on B/O was sent later. I need these things and there holding me up because of a couple items I had star at 3 but more I think about it this is bad business. POOR! Have to fine another distributor.
Response from Express Medical SupplyJul 19, 2019
Roy, I apologize for the confusion, we did split ship your order. You will receive your order today by FedEx, it is 4 boxes. There is one box that is on a manufacturer delay till next week. We will ship that separately when it arrives. I am sorry you have been frustrated, thank you for your patience.
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Lloyd S.
Jul 19, 2019
I got the holder for external catheter…
I got the holder for external catheter it works GD for me prevents blow off
Response from Express Medical SupplyJul 19, 2019
Lloyd, thank you for your feedback, we appreciate your order!
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Larry L.
Jul 19, 2019
Very fast and convenient!
Very fast and convenient!
Response from Express Medical SupplyJul 19, 2019
Larry, thank you for your order!
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James L.
Jul 18, 2019
I got exactly what I wanted and ordered…
I got exactly what I wanted and ordered i a timely manner. Thank you!
Response from Express Medical SupplyJul 19, 2019
James, you are very welcome, thank you for trusting us with your order!
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RJK
Jul 18, 2019
Wonderful
Wonderful, user-friendly website; searching is easy; variety is limitless; deliveries have been perfect...always on time. Pricing is aggressive; I always save money; ship in plain shipping package. Highly recommend Express Medical Supply.
Response from Express Medical SupplyJul 19, 2019
RJK, thank you, it is great to hear that you are happy with your orders, we appreciate the kinds words and the recommendation!
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Lori
Jul 18, 2019
Every time I've ordered my ostomy bags…
Every time I've ordered my ostomy bags they have been late and I have been left in a stressful situation because they never have my supplies. I would NEVER reccomend this place to a friend. Terrible customer service as well. I won't be using this company again!
Response from Express Medical SupplyJul 18, 2019
Lori, I am so sorry, I checked your order history and you placed an order with us on 7/11/2019 and it shipped on 7/17. Your item was delayed by the manufacturer. I tracked your package, you should have it on the 19th. Your order from May was shipped the same day you ordered, May 14th, it arrived on May 16th. I am sorry you are frustrated that your package was delayed this time, please let us know if you need anything else, we are happy to help.
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Robert P.
Jul 18, 2019
Took my order but then announced the…
Took my order but then announced the next day that what I wanted was actually on back order with unknown waiting time. I had already submiited a payment. Boo! 2 stars. But spoke on the phone with a rep who was extremely helpful in canceling my order. The payment was never recorded, so I assume it was cancelled. Yes! 5 stars. All in all I didn't get what I ordered, needed promptly, and was led to expect.
Response from Express Medical SupplyJul 18, 2019
Robert, I am so sorry your item was not in stock. That is frustrating, I am glad our customer care team was able to help you get your order sorted. I hope you give us another chance, we would love to help you have a complete order experience. Thank you for your feedback, it does help us do better!
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