Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply reviews

8,885 approved reviews, newest moderated first

Purple H.
May 19, 2020
Order received
Timely and correct!
Response from Express Medical SupplyMay 19, 2020
Purple hand, thank you for ordering with us!
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Mary P.
May 19, 2020
Nice Tube is Too Big
Ordered what I hoped would be a silicone tube that I could use to extend the length of my husband's very short G-tube. I did the math of converting the stated size to arrive at a diameter approximating a 20 French gastric tube to match. The internal diameter of the tube that arrived is much too large and I cannot use it. It appears that the website gives the inside diameter instead of the outside diameter but did not specify which. The cost of return shipping and shipping back a new smaller tube is prohibitive. Shipping cost more than the tube, which could have been mailed First Class for probably under $1.00 worth of postage.
Response from Express Medical SupplyMay 19, 2020
Mary, I am very sorry to hear that you have had a problem with the tube that you ordered. Please call us at 1-800-633-2139 and we can help you find a solution to your problem. I am sorry for the inconvenience and we look forward to working with you to find a solution. Thank you.
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Apolinar G.
May 19, 2020
Very impressed on how fast I received…
Very impressed on how fast I received my order
Response from Express Medical SupplyMay 19, 2020
Apolinar, thank you for ordering with us!
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Teresa S.
May 18, 2020
Very Expeditiously
Items accurate and arrived very quickly.
Response from Express Medical SupplyMay 19, 2020
Teresa, thank you for shopping with us!
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Richard T.
May 18, 2020
The adhesive foam tape on Texas…
The adhesive foam tape on Texas catheter is very very poor. Will not hold and makes use impossible. I either want replacement or refund. Shipping was very expensive which I was willing to pay but product is absolute unsatisfactory. Richard Taylor MD
Response from Express Medical SupplyMay 18, 2020
Richard, thank you for letting us know about your order, we appreciate the feedback. I am sorry the product did not meet your expectations. I spoke to our Customer Care team and they have assured me that you have been helped. If you need anything else, please do not hesitate to call us at 1-800-633-2139. Thank you.
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Gary A.
May 18, 2020
Fast shipping and good selection of…
Fast shipping and good selection of products
Response from Express Medical SupplyMay 18, 2020
Gary, thank you for ordering with us!
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alma R.
May 18, 2020
i stay with express medical x about 15…
i stay with express medical x about 15 years buying my ostomy supplys for the exelent service and fast delivery thanks
Response from Express Medical SupplyMay 18, 2020
Alma, thank you so much for your continued trust in our services, we appreciate you!
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Dana D.
May 18, 2020
Order Sunday early morning (prior to…
Order Sunday early morning (prior to 6:00 AM EDT) and was told it would be delivered on Wednesday by close of day. It was delivered on Thursday at approximately 1:00 PM EDT. Not a problem but just wanted to let you know. Thanks as always for the excellent service.
Response from Express Medical SupplyMay 18, 2020
Dana, thank you for letting us know. Shipping has taken longer with the Covid pandemic, I know our carriers are working very hard to get everyone their needed supplies. Thank you for shopping with us!
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