Derec U.
My order was incomplete
My order was incomplete, I was charged for two sets of motors and transmission yet only received one pair. Messaged by email and their AI website and have not got any response from customer service..frustrating…

EXPERT IN HOBBY PRODUCTS! EXHOBBY is an international developer and producer of radio control (RC) hobby products for more than 15years. Like RC airplane, boat, drone, car & truck, radio, ESC, servo and parts for all kind of skill levels. Your one stop shop for hobby products. Online Shop RC Airplanes RC Boats RC Cars & Trucks Accessories About EXHOBBY Contact
EXHOBBY (exhobby.com) has 533 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Derec U.
My order was incomplete, I was charged for two sets of motors and transmission yet only received one pair. Messaged by email and their AI website and have not got any response from customer service..frustrating…
Delia H.
worst customer service!!!They never. answer and we cat use the boat we bought through them.
Joshua S.
Products page showed products in stock and yet exhobby took 3 business days to process my order before shipping- and needed to be reminded by myself to ship the product! Wtf?!
Lars H.
My son received this boat as a birthday gift, but within the first few minutes of use, the propeller and driveshaft came loose. I tightened it, but shortly after, the parts were completely lost. We’ve been trying to resolve the issue with Exhobby, but it has been a nightmare dealing with them. They have not offered any support—no replacement parts and no exchange. This experience has been very disappointing, and I will not purchase from them again. It’s a good example of why many people prefer buying from Amazon.
ronald L.
Could never access the tracking information, box shows up crushed which damaged the canopy inside.
Jeff S.
Why won't y'all sell me my props for my plane 51 remote control.
Frederick S.
Never received order completely inadequate customer service after my purchase nothing but chat bots
Carl
Not good quality. My nephew had his VOLANTEXRC Spitfire (RTF) 4CH 400mm with Gyro (15.7"') 76112plane for just over a month and the piece that holds one of the wheels came completely off.