Thom
Excellent Experience
I was excited to find a fun RC Boat at a great price on Exhobby.com and couldn't wait for it to get here as we just moved to a lake. In testing it before I put it in the water, I found that the rudder wasn't working. Normally, the story ends there as I just return it. But knowing it's a smaller business, I reached out to see if they could help - and they were awesome! With just a couple of emails and videos showing the issue, they were able to solve it and I'll be on the water as soon as the new part gets here. Friendly, efficient and helpful, it was a pleasure to work with them and I'll make sure to come back as I'm sure all the kids will want their own - cuz they're not touching mine....