David
Instructions lacking
As a new delta 8 disposable vape pen user there's very little description about the use of a vape pen. After much trial and error, I contacted Exhalewell for a replacement or refund and they failed to help me since my complaint fell just outside of their 30 day no-risk guarantee. They then provided the quite specific and unique instructions about how to turn on and use the device. It would have solved so many issues if this information was available on their website or included with the device. I am very satisfied with the product now that I have learned how to use it.
Response from ExhaleMar 24, 2022
Hello David, We are so sorry to hear that. Our customer service team will be reaching out to you via email very soon. Hope to hear from you soon! ~Exhale family

