Distribution C.
Triston was FANTASTIC!
Triston was FANTASTIC! - I have never had a Customs Broker that was so efficient and thorough.

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Ex-Freight Zeta (exfreight.com) has 175 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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175 approved reviews, newest moderated first
Distribution C.
Triston was FANTASTIC! - I have never had a Customs Broker that was so efficient and thorough.
Sentrel L.
I have a background as a Customer Service Manager and Noelle went above and beyond to make sure my situation was handled. I just want to highlight her level of excellence ad this has saved me a lot of time on this Friday afternoon. I would highly recommend her to anyone of our partners for future shipments!
Andrew W.
DO NOT USE THIS COMPANY. They used a third party hauler who lost our equipment on the way to a trade show. They only located the equipment after a week of searching after the trade show was completed losing 8K for my company. After claiming they would help us make a claim to our insurance provider and the 3rd party they are basically just standing behind their terms and conditions as they are not responsible for incidentals. This would not be incidental if they did not hire a third party hauler that lost our equipment. AVOID AT ALL COSTS IF YOU VALUE YOUR PRODUCTS AND AVOID AT ALL COST FOR TRADE SHOWS!!! Im already looking into legal representation against this company.
Response from Ex-Freight ZetaMar 7, 2022
Andrew, Please advise the shipment you are referring to so I may look into it and work on a better resolution for you.
Ross W.
I am a UK client, i was requesting an urgent update on an Amazon delivery appointment, Noelle Setticase responded immediately with the details. My customer was very pleased with the response time. Ross / Aver Logistics UK
Response from Ex-Freight ZetaFeb 23, 2022
Thank you so much. We hope to keep up the good work.
Stephanie
Dana Koloski, has been a real pain to work with. Her attitude even through an email is just uncalled for. I have never dealt with such bad customer service.
Response from Ex-Freight ZetaJan 25, 2022
Hi Stephanie, Can you advise what company you are with and the shipment this pertains to so we may try and get this matter addressed?
Alireza D.
Spoke with Daniel and he explained the reason for invoicing late. He was very helpful. Thank you!
Anthony R.
Noelle Setticase was fast and efficient.
Darren
Goods have been lost. Continually chase for update. Response is always "will chase the agent". Not good enough. Zero idea where out shipment is.