Ex-Freight ZetaReviews of exfreight.com

We were having issues getting the shipper to fill out forms. Luisa Montes guided us through and helped with verbiage to provide the shipper. Made is a lot easier for us :)

Ankit's attention to our request has been extremely instrumental with SFS winner and earning shipments from our key customers. His help has been outstanding!

Air freight service has not taken longer than ocean freight and still no commitment for delivery

I have been working on a few Hawaii shipments with Lia Tactuk, she has to be one of the most helpful persons out there. My sales guy John Escudero he is awesome! You guys give out good ETAs and I am impressed with your services, Looking forward working with you on this one

Noelle S has been very helpful and goes beyond of what is just being asked.

Working with Jaclyn on international freight has been a genuinely positive experience, and I'd recommend her without hesitation to anyone navigating complex or high-risk shipments. The clearest example of her value came during a difficult ocean freight situation where a container originally destined for Dubai was declared end-of-voyage in Sohar, Oman due to regional conflict — a scenario with no clean playbook. Jaclyn was in daily contact with OOCL, proactively pursuing change-of-destination options before the news even broke, and was the first to surface the available paths forward. When most of those options fell through, she quickly pivoted to coordinating an OTR solution through a local Oman agent, managing the customs manifest correction at the port terminal level, and keeping all parties informed in real time. She never went quiet, never deflected, and never passed the problem back without a plan attached. She's also shown the same steady communication on more routine shipments. When questions come up around documentation, compliance, or status, she responds promptly and with substance — not just acknowledgment. What stands out most is her composure under pressure. International freight is full of situations where things go sideways in ways nobody can control, and the difference between a good forwarder and a great one is how they handle those moments. Jaclyn handles them well — proactively, transparently, and with a clear focus on getting cargo where it needs to go. She's been a reliable partner, and I look forward to continuing to work with her.

Great sign-up experience — quick, simple, and very user-friendly. Everything was smooth from start to finish. Highly recommended!

Sarah Chung at Ocean Customer Service at Ex-Freight did an excellent job with getting us a freight quote for a large shipment from Finland to Montana, USA. When there was a delay in response from Europe, she let us know and then sent us the quote as soon as she got the response from Europe. However, we did obtain a lower quote from another company, so we are unable to say anything about the actual shipping.