ExercisekReviews of exercisek.com

Terrible experience. No stretch fabric and just ok quality. No exchange and no refund . And they keep deleting my review

Received my order. Took weeks to arrive. Ordered size based on their recommendation. Sizing was too big. Also ordered petite based on height - too short. Contacted them requesting an exchange (not a refund). Got this reply: Thanks for your email. As we checked, the item/size we sent to you is correct. In this case, return for exchange can not be supported by our warehouse. You can also gift this item to friends. We’re sorry for the inconvenience. What is the point of having a return policy if they aren’t going to honour it?!! Nowhere in their return policy does it say they won’t accept a return if they sent you the size you ordered! Very disappointed. Will be asking for a refund to see if this is any different.

SCAM! Beware! why can't I put a zero or negative in this.

I ordered 2 mediums on May 26 and didn’t receive it until July 17!! I ordered a white and a blue pants. I knew something was wrong when I first opened the packaging for the white pants, I can tell right away that the material was bad even before unfolding it. Quality is so poor that you can see through the pocket linings and the zipper linings. The blue was too small even though it said it was a medium size. When I tried retuning it, Monica at customer service asked for proof, which I sent photos. They offered to give me $6 for both pants in compensation and refused to give me a return authorization because she said shipping is too expensive. I said no way! In my honest opinion, I think Exercisek high-jacked a legitimate business for their merchandise and are selling them as their own. Oh and yeah…Ophra would not have approved of their merchandise as claimed in the advertisement. SMFH! I am fighting this with my credit card for a refund.

Absolutely poor quality! The pants are so thin and completely see through. When I emailed them for a refund this was there response: “Thanks for your kind cooperation. As our warehouse checked, your product has no quality issue. You can let it dry after washing. Sorry for the inconvenience it has brought to you. Your kind understanding would be highly appreciated.”

I wish I saw these reviews before doing business with exercisek.com. I was not satisfied with the pants I received due to gross misrepresentation of what was advertised and what I actually received. Despite the website stating “if you are unhappy…contact us within 30 days…”, when I reached to inquire about a refund/return, this is the response I received from them: “As our warehouse checked, your product has no quality issue. With some simple procedures, it can work as normal. Sorry for the inconvenience it has brought to you…”…followed by this second response two days later: “Thank you for your e-mail We ship to you according to your order size. If it doesn’t fit, you can give it to someone else or buy another size After all, returning the shipping cost you have to pay is not very cost-effective.” DO NOT FALL FOR ADVERTISEMENTS FROM THIS COMPANY!

This website is a scam. I ordered 2 pants that arrived and were nothing like I ordered not to mention the sizing was all wrong. Very poor quality as well. When I asked to return for a full refund they refused to give me the return address stating it would cost me too. So they would like to compensate me with $3 USD and then $5USD when I actually paid $69.95 originally for them. They told me I should give it to someone else. I am now fighting my case with PayPal.

Be aware!!! This is a scam website. I placed an ordered over 2 months ago and finally it arrived and it didn’t fit well so I need to return it and they’re giving me the run around and avoiding my request.