Margarida S.
I order a pair of trousers that don’t…
I order a pair of trousers that don’t fit me. I tried to understand how I could return them and was advised that the best was to give the trousers to a friend. this company has no return or reimbursement policy! They even explained that they could refund me of 3 USD if I decided to return the trousers to the warehouse at my expenses- given that the warehouse is in china and the shipping would be at my cost it doesn’t seem realistic! I fail to understand how a company can operate like this - no refund or reimbursement policy and with zero customer focus! Might not be a scam but it ends up being one!



