First experience with ExecuCar was great. Will be a repeat customer
We used ExecuCar for the first time in May for both a ride to the airport and picking us up from the airport. Both of the trips were flawless with a great driver. Pickups were on time and our driver was friendly and helpful. Are rideshare services less expensive? Yes, but you won't get this level of service and vehicles that you do with ExecuCar. We have another major cruise coming up in a couple of months and I'm booking ExecuCar to and from the airport so there is one less thing that I have to stress over.
Response from ExecuCarJul 2, 2026
Thank you so much for the wonderful review, Roger! We're thrilled to hear both trips were flawless, pickups were on time, and the provider was friendly and helpful. It means a lot that you see the value in the level of service and vehicles ExecuCar offers. We'd love to be your go-to for that upcoming cruise and take one more thing off your plate. See you soon!
JU
Julie
5 Star Service
I highly recommend ExecuCar for airport transfers in Houston. Both of my trips (to and from IAH) were incredibly smooth. The driver was a true professional—courteous, safe, and perfectly on time. The vehicle was spotless, and they flawlessly handled my scheduling requests. I will absolutely use them again!
Response from ExecuCarJul 2, 2026
Thank you so much for the fantastic review, Julie! We're thrilled to hear both trips to and from IAH were incredibly smooth, the provider was courteous, safe, and perfectly on time, and the vehicle was spotless. Handling scheduling requests seamlessly is just as important as the ride itself, so we're glad it all came together. We'd love to have you ride with us again in Houston anytime!
JE
Jennings
BEFORE U SPEND BIG BUCKS, PLS READ!!
It really pains me to feel (100%) compelled to leave this review, but my husband, and his company, used to use Execucar right up through a few years ago and we, too, personally used them. My God has this company ever gone straight to H in a handbasket. The reason that I will not mention our driver's name from last (last!) prior trip, is because he went out on a limb for us by parking in an area where he could've gotten a ticket. Why did he feel compelled to do this?? Because he could not understand plain and simple instructions (due to an inability to understand English, apparently) that my husband gave him about "where" he should meet us at LAX. He was about 15 minutes late and there we were...the two us standing by the luggage claim with too much luggage for two people and only one cart to handle. We needed him...but we do appreciate the (desperate) risk that he took to get to us....by risking getting a ticket.
THIS, however, is the problem:
I told my husband that I "pray" that we don't get a driver (Morteza K.) that we got during our prior vacation before the one that we just got back from at the end of this past week. My husband said, "Don't worry, chances are that we won't". Well, well...we were standing at the curbside at LAX waiting for the driver and my husband said, "Oh, nooo. You won't believe this...it's Mr. Cologne again." (Prior trip: He had so much cologne on that I put on a mask and was trying to keep my nose out the window and had told my husband that I was feeling nauseated and a bit dizzy during our last trip with Morteza K.) I said, "Oh, my God, no. You're sitting behind Morteza this time." As he pulled up in his vehicle, I started walking toward his vehicle as he was getting out of it. He walked around the back of it and with the SAME dead expression on his face that he had prior to getting out of the vehicle, he just glared and looked straight at me...No "Hello", No "How are you?", "Did you have a nice trip?", No "Good evening". Nothing! (very, very creepy). Additionally, when a slight breeze blew, as he was about 8 or 9 feet away from me and my husband, we could smell the absolute "bellowing" of his (terrible) cologne. When we got in the car, we immediately rolled down the windows -- the cologne scent was inconceivable, offensive, and nauseating. He barely understood any English that my husband was telling him. Instead of Morteza just taking my husband's word that he would let him (Morteza) know about an alternate route that he should take VERY CLOSE to our house (because the one guiding Morteza on his GPS was closed), Morteza whips out his phone on a curvy road, pitch black dark road with "some" street lights on it, and readjusts his GPS on his phone. Thank goodness that we did not swerve into the few cars that did pass us on this road late at night. Either he did NOT understand what my husband said to him that HE would give him a few instructions as we got closer to our house OR the driver couldn't be bothered by getting "any" instructions from a customer and arrogance overtook him.
This company USED TO be so good for a good number of years...but about this past year or so...WHAT THE 'H' HAPPENED? Are you a male with a pulse?? Execucar will hire you as one of their drivers.
NEVER again will use this company. Never.
Response from ExecuCarJul 2, 2026
Thank you for taking the time to share this, and please accept our sincere apologies. This is not the experience we want for any customer, especially one who has been loyal to ExecuCar for years. The late arrival, the repeat cologne issue, and the driver using his phone for GPS on a dark, curvy road are serious concerns that deserve a direct follow-up. Please reach out to [email protected] so we can address the specific trips. We truly appreciate the trust you and your husband placed in us over the years, and we're sorry we let you down.
ST
Stephen T.
Arrived early and ride very comfortable
Arrived early and ride very comfortable
Response from ExecuCarJul 2, 2026
Thanks so much for the 5 stars, Stephen! We're glad the provider arrived early and that your ride was very comfortable. We really appreciate you taking the time to share!
CU
Customer
Execucar drivers are polite and…
Execucar drivers are polite and helpful. I have used the service many times and it has always been first class. Thanks.
Response from ExecuCarJul 2, 2026
Thanks so much for the 5 stars and for being a repeat customer! We're glad the drivers have consistently been polite and helpful, and that your experience has always been first class. We really appreciate your continued loyalty!
CF
cheryl F.
Excellent service
My experience was five star from the driver to the pick up to the drop off. Very courteous drove very well. I would definitely use again.
Response from ExecuCarJul 2, 2026
Thanks so much for the wonderful review, Cheryl! We're thrilled your experience was five star from pickup to drop off, and that the provider was courteous and a great driver. We'd love to have you ride with us again anytime!
AL
Andy L.
Easy to book
Easy to book. Driver and van were polite and perfect. Highly recommend.
Response from ExecuCarJul 2, 2026
Thanks so much for the 5 stars, Andy! We're glad booking was easy and that the provider and van were polite and perfect. We really appreciate the recommendation!
ML
Michael L.
The driver arrived early and everything…
The driver arrived early and everything went well.
Response from ExecuCarJul 2, 2026
Thanks so much for the 5 stars, Michael! We're glad the provider arrived early and that everything went smoothly. We appreciate you taking the time to share!