Geronimo T.
I accidentally click on buying some…
I accidentally click on buying some crypto after purchasing a $70 worth of meme coins without enough funds. I immediately informed them about it. Because my 2FA is not working all of a sudden. I e-mailed them and told them what happened. I did several attempts on their instructions that seem to not working. And when I finally gave up. I asked them I want my money back. And it's a good thing it's only $70. But still, for me every penny counts. Their response is..."You are not getting your $70 back." Just like that! They emailed me with a cold hearted answer. So, from December 28,2024 to January 6,2025, I have been sending them e-mails. Hoping that I could get a resolution from them. And would be able to continue doing business with them. But it was a failure dealing with them. You can verify me in Robinhood and Coinbase. I have been using them for years now. And I have never encountered a problem like this from these two platforms.


