The next generation digital asset platform built for businesses and investors. Buy, sell, and store both bitcoin and ether with superior trading features, security, and regulatory oversight.
Gemini (exchange.gemini.com) has 29 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent
Banking & Money · Brooklyn, New York
Excellent
Banking & Money · Valley Stream, New York
Excellent
29 approved reviews, newest moderated first
KOGN/KONS
I sent my money to Gemini. I cannot to find my money on Gemini. I am looking for Support Team. I am asking them to help, they don't answer. It looks there are no customer service. My money disappeared to the wallet and I cannot find it. Help me please. Help me. I beg you.
albie B.
SCAM. Won't allow to withdraw. Robbing me. Frauds.
Mick
Scammers ...say no longer active on UK but made impossible to withdraw ..many emails ..probably as are not regulated....lucky had a gut feeling about them so only put in 20 quid to try ....
Martin S.
Just a bunch of Rogue Theives!! They make it impossible to withdraw your money. They say contact support but all they do is keep running you around in circles. Honestly, I don’t know how they continue to get away with it!! This platform should be shut down and the two brothers who own it should be put in jail!!!!
Lynda Wolf B.
I am so angry with Gemini and probably have lost over $100 K !!!!! I tried to log in several months after changing my email address. No go! they would not accept my new address and closed my account!!That was all..."your account has been closed". SERIOUSLY! I can't get anyone to actually Help, Reply or Respond, just closed account! What a scam they are I don't know how to even try to get my money back. I had that account for 5 years and they had enough personal info of mine to be able to see that it is really me, not an imposter. I am Absoulutly sick about the loss and will try to get the government involved in repoting their scam.
JM
Good at all costs! They don’t allow you to transfer your crypto to other exchanges and make it very difficult to take your money out. Use other exchanges for the love of god.
kewl
I made a deposit last week, and it hasnt been credited to my accouunt,i try contact thru support ticket everyday to get the same generic response and as of yesterday australian accounts will be closed... i showed al evidence it left from my bank and the issue is on there side. appailing service.mite have to just accept my loss.
Darkest F.
Would give zero if possible. These guys are scammers. Signed up for the exchange thru a referral link, spend 100 get 75 in bitcoin. Spent 105 total to cover fees of under $2 and still be above the 100 mark. Got email saying I qualified for bonus. This was all on July 31. Should've been available by sept 1st. Haven't seen a dime. Contacted support multiple times and never any sort of response other than the initial automated email saying they received my contact. Tried to pull my stuff off the exchange and ran into multiple issues as well there.. finally had to just sell my ETH to convert to cash to get of there. Which makes me mad as well because it's still climbing like I knew it was going to. It's gone up about another 250 since I had to sell to get off the exchange.