MOB
Very good customer service
The entire team was very prompt at responding and meeting our needs.
Response from Exceptional VillasApr 13, 2017
Thank you so much for your lovely review. Warmest regards, Exceptional Villas

Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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749 approved reviews, newest moderated first
MOB
The entire team was very prompt at responding and meeting our needs.
Response from Exceptional VillasApr 13, 2017
Thank you so much for your lovely review. Warmest regards, Exceptional Villas
Joe
Niamh & Julie were exceptional. This was a last minute trip for me and with very short notice during high season. Niamh found me an awesome villa and a great rate. All the booking arrangements were straight forward, to the point and handled promptly. I would definitely use their services again and recommend to others.
Response from Exceptional VillasMar 21, 2017
HI Joe, Thank you so much for your lovely review. We are very happy to hear this.It was a pleasure to assist in planning your trip and we hope to hear from you again in the future. Warmest regards, Niamh, Julie and all the team at Exceptional Villas.
Colleen
Noreen was great. There were a few things it would have been nice to know in advance but nothing she could have known. For example average price for a meal out is $50 US per person. The grocery store is on the other side of the island so prestocking as much as possible is important for your first night and following morning. Charge for prestocking fridge was 20% not $25.
Response from Exceptional VillasMar 20, 2017
Hi Colleen, Thank you for your review and for your nice comments on Noreen. We will certainly take these suggestions on board.We are glad to hear you had a nice time in Antigua. Warmest regards, Aine and all the team at Exceptional Villas
John F.
Superbly professional and helpful. First rate in all respects.
Response from Exceptional VillasMar 20, 2017
Hi John, Thank you so much for your nice review. We are delighted to hear this. Warm regards Julie and Niamh
Lora T.
A note of thanks for the amazing week at Waterside 405. Brian and I had an incredible time, and wanted to express our appreciation for all that you and your Barbados based team did! From our arrival, you had everything covered, starting with groceries and cold drinks stocked in the fridge. If we needed dinner reservations or attraction advice, a rental car or taxi, you had us covered! The villa was clean, beds were comfortable and all was exactly as the photos. The location was extraordinary, as we watched sunsets at night and fishing boats in the morning. We loved walking the pristine beaches, and floating in the oceans waves or pool, in the afternoon. The location was outstanding, we could walk easily to the area’s amazing restaurants and the Paynes Bay Fish Market, home of the freshest tuna, in the world! They even tell you how to prepare and cook like a gourmet Bajan chef! With gratitude, I recommend Waterside 405 and your group, as the ultimate team for making dream vacations come true!
Response from Exceptional VillasMar 14, 2017
Hi Lori, Thank you for your wonderful review, we are thrilled you enjoyed your time so much in Barbados. Thank you so much for choosing to book with Exceptional Villas. Warm regards, Paul and Julie and all the team at Exceptional Villas
Matthew
Aine O'Sullivan and Noreen Harrington were great - very responsive and helpful with my booking.
Response from Exceptional VillasMar 10, 2017
Hi Matthew, Thank you for your nice review. It was so nice to assist you with your reservation. Have a wonderful trip. Warm regards, Aine and Noreen
Brad
Noreen provide our group with top notch service to ensure all of our needs and requests were looked after! Thank you for taking away all of the typical headaches i normally have to deal with in organizing our vacations. Definitely will use your services again! Thank You B&G
Response from Exceptional VillasMar 6, 2017
Hi Brad, Thank you for your excellent review. It is so nice to hear these comments. We look forward to hopefully planing another trip for you in the future. Warmest regards, Noreen and all the team at Exceptional Villas
Philippe
Perfectly organised, quick to respond to my emails and requests. Very friendly and professional. Great villa!
Response from Exceptional VillasMar 1, 2017
Thank you so much Philippe - so nice of you to say. Glad you had a great time. Hope to hear from you again in the future. Warmest regards, Yvonne, Julie and all the team at Exceptional Villas