Exceptional Villas Reviews | Read Customer Reviews of exceptionalvillas.com

Exceptional VillasReviews of exceptionalvillas.com

5.0749 reviews
Accommodation & Lodging
215 West 98th Street Apt 11E, New York, New York

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Exceptional Villas

About Exceptional Villas

Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.

Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.

Also known as: exceptionalvillas.com
Website: exceptionalvillas.com
Category: Accommodation & Lodging
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Exceptional Villas reviews

749 approved reviews, newest moderated first

GERRILYNN
Jun 13, 2017
Julie was excellence...no one better.
Julie was excellence...no one better.
Response from Exceptional VillasJun 13, 2017
Hi Gerrilynn. Thanks so much for your lovely review. Warm regards, Julie and all the team at Exceptional Villas
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Jackie
Jun 9, 2017
Exceptional, attentive and friendly service
We have now booked two villas through Exceptional Villas, one in Barbados two years ago and one in St Lucia this year. On both occasions we have been treated in a friendly, efficient manner and nothing is too much trouble. Noreen and Aine are a pleasure to deal with. Thank you for making the booking of our holiday an enjoyable experience. We can't wait to see our villa in St Lucia and to relax by the pool. We will definitely book through you again if we are lucky enough to have another Caribbean holiday and recommend others to do so too. Thank you again :)
Response from Exceptional VillasJun 9, 2017
Dear Jackie, Thank you so much for your lovely comments. You have always been a dream client and we love working with you and helping you plan your vacations. We hope you have a great time in St Lucia. Warmest regards, Aine and Noreen
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Scott
Jun 8, 2017
All of the workers are so nice and …
All of the workers are so nice and helpful. I was nervous using someone for the first time, but so far very happy I did.
Response from Exceptional VillasJun 8, 2017
Dear Scott, Many thanks for your review. We are delighted to hear you enjoyed planning your vacation with Exceptional Villas. We hope you have a wonderful trip. Warmest regards, All the team at Exceptional Villas
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Coral
Jun 7, 2017
Definitely recommended
Definitely recommended! Very responsive and helpful! We will use it again for our trips!
Response from Exceptional VillasJun 7, 2017
Hi Coral, Thank you for your review. It has been a pleasure working with you. We hope you have a wonderful time in Virgin Gorda. Warm regards, Noreen and Sean
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Bruce H.
Jun 1, 2017
Great service from a knowledgeable …
Great service from a knowledgeable staff. Knew the properties well. House staff were terrific.
Response from Exceptional VillasJun 2, 2017
Dear Bruce, Thank you for your wonderful review. We are delighted you enjoyed your trip and thank you so much for booking with us. Warmest regards, Julie and all the team at Exceptional Villas
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Mary
Jun 1, 2017
The group at Exceptional Villas …
The group at Exceptional Villas responded to my every concern and made planning out trip to St. Barthes incredibly easy. I would use them again in a heartbeat.
Response from Exceptional VillasJun 1, 2017
Hi Mary, Thank you so much for your lovely review. We are so pleased to hear you enjoyed working with us. We hope you have a wonderful trip to St Barths. Warm regards, Julie, Niamh and all the team at Exceptional Villas
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Annette
May 29, 2017
Exceptional Service
This was our first time using Exceptional Villas to book our vacation accommodations, they were very thorough, professional, and made the entire process very easy. I would definitely use them again in the future!
Response from Exceptional VillasMay 30, 2017
Dear Annette and James, Many thanks for your wonderful review. We hope you had a fantastic time in Grand Cayman. We hope to hear from you again in the future. Warm regards, Emma, Noreen and everyone at Exceptional Villas
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Nisha
May 25, 2017
Girls Week Away
We haven't even gone on our trip yet....but Julie Kirby has been absolutely amazing to help us organize everything, answer all our questions (and there were many) and make us feel so comfortable before we even left! We will definitely update this review with how well everything went :) June 8/17 - Update as promised. We just got back from our trip and things were so much better than expected! The transfer that Julie had arranged for us was seamless and the drive to the villa was beautiful. We booked at Ocean's Edge and it was perfect. Pam was our cook and Julieanne was our housekeeper. These women are phenomenal! Ask Pam to make her rum punch for you and you definitely have to try her macaroni pie. I travel quite a bit and this was by far the best trip I've ever taken.
Response from Exceptional VillasJun 9, 2017
Dear Nisha, Many thanks for your wonderful review. We hope you and your friends have a wonderful time on vacation. It has been my pleasure to assist you. Warm regards, Julie and all the team at Exceptional Villas Hi Again Nisha, Thank you so much for your lovely review. We are thrilled to hear you enjoyed it so much.We loved to hear it was your best trip ever! We hope to hear from you again in the near future. Warmest regards, Julie and team
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